Senior Tele Caller

Role Overview

We are seeking an experienced Senior Tele Caller to engage with potential clients for solar panel installation services. The position involves proactive outbound calling to generate leads and relay essential information about solar energy solutions.

Primary Responsibilities

• Initiate outbound calls targeting prospective customers to promote solar panel installations.
• Communicate the advantages of solar energy, emphasizing savings on electricity bills and long-term economic benefits.
• Provide clear explanations regarding different solar system types, including on-grid, off-grid, and hybrid variants.
• Educate customers about government subsidies and solar incentive programs based on eligibility and current regulations.
• Assess customer needs by gathering information on monthly electricity consumption, rooftop suitability, and type of electricity connection.
• Arrange appointments for sales personnel or technical assessments at customer premises.
• Maintain detailed records of leads via Excel or customer relationship management (CRM) tools and perform consistent follow-ups with interested prospects.
• Coordinate closely with the sales team to facilitate conversion of leads into confirmed customers.
• Address customer inquiries with professionalism and strive to meet daily or monthly calling and lead generation targets.

Compensation

The role offers a monthly salary ranging from 20,000 to 40,000 INR.