Senior Software Engineer, Infrastructure and Developer Tooling

About Homebase

Homebase supports small businesses by creating a platform that simplifies day-to-day operations and strengthens teams. The company emphasizes empathy, urgency, and impactful solutions to help local businesses thrive. As part of a collaborative culture, every team member contributes to elevating standards and celebrating successes together.

Role Overview

We are seeking a Senior Software Engineer specializing in Infrastructure and Developer Tooling to join our platform infrastructure team in Toronto. This role focuses on crafting internal tools that enhance engineering effectiveness, streamline workflows, and improve CI/CD pipelines and software deployments. The ideal candidate treats internal engineers as customers, prioritizes developer experience, and applies solid software engineering principles within the infrastructure realm.

Key Responsibilities

• Design, build, maintain, and enhance internal developer tools that optimize engineering processes, deployment pipelines, and workflow efficiency.
• Own full lifecycle development for features, including coding, deployment, monitoring, and support in production.
• Identify and resolve obstacles affecting developer experience by leveraging data and metrics to guide improvements.
• Contribute to the robustness and scalability of AWS cloud infrastructure within specified domains.
• Write clean, maintainable, well-tested code that adheres to Homebase's engineering standards.
• Collaborate with cross-functional teams including platform, security, and product to align requirements and ensure cohesive integration.
• Participate in on-call rotations to promptly address infrastructure issues and maintain service reliability.
• Work closely with colleagues to influence engineering decisions and best practices within the team.
• Utilize AI tools to enhance personal productivity and improve development workflows.

Qualifications and Experience

• Minimum of 5 years in software development or infrastructure engineering, with a foundation rooted in software development.
• Proficient in Ruby or Golang, capable of producing production-quality code and developing internal services using one or both languages.
• Experience building internal platforms or tooling treated as products, driven by user data and feedback.
• Strong commitment to improving developer experience by treating internal engineers as valued customers.
• Practical knowledge of AWS or other cloud infrastructure, including navigating production environments confidently.
• Familiarity with Infrastructure as Code methodologies, particularly Terraform, and container-based application deployment.
• Experience with continuous integration/continuous deployment (CI/CD) processes and understanding of software delivery pipelines.
• Skilled in utilizing observability tools to diagnose and troubleshoot production issues.
• Ability to collaborate effectively with platform, security, and product teams, maintaining clear communication and avoiding surprises.
• Demonstrates strong ownership, delivering commitments reliably and monitoring outcomes with accountability.
• Possesses a growth mindset with openness to feedback, supporting team development and maintaining effective communication.

Homebase Values

• Customer Obsession: Approach problems with empathy and innovative thinking.
• Agility: Act swiftly, learn rapidly, and continuously improve.
• Ownership: Take responsibility for significant impact and stand by your decisions.
• Craftsmanship: Strive for excellence and proactive contribution.
• Team Success: Prioritize collective goals, build trust, and align with mission-driven teamwork.

Benefits (Canada)

• Equity and Savings Plans: Stock options plus TFSA/RRSP with 4% company match.
• Health Coverage: Comprehensive medical, dental, and vision benefits for employees and their dependents.
• Paid Time Off: Flexible leave policies including company holidays and designated focus periods.
• AI Access: Provision of paid AI tools with few restrictions to foster innovation and skill development.
• Family Support: Maternity and parental leave top-up benefits available after six months of service.
• Flexible Work Environment: Annual Work From Anywhere Month and meeting-free weeks.
• Protection Plans: Life insurance plus short- and long-term disability insurance.
• Onsite Perks: Meals, team offsites, and special Customer Days to engage and support employees.
• Hybrid Work Model: Required in-office presence on Tuesdays and Wednesdays to encourage deeper collaboration and faster team progress.

Interview Process

• Initial meeting with Talent Acquisition team.
• Interview with the Hiring Manager.
• Technical assessment and interviews.
• Background check followed by offer stage.
• Welcome to the team!

Additional Information

Homebase is committed to diversity and inclusive hiring, encouraging applicants of varied experiences and backgrounds to apply even if they do not meet every qualification fully. The company complies with relevant fair chance hiring laws and offers accommodations throughout the hiring process to ensure accessibility and equity.

Our office is located in Toronto, Ontario, Canada, operating on a hybrid schedule requiring onsite attendance two days each week to maximize teamwork and productivity.