Senior Recruiter

Overview

We are seeking a Senior Recruiter to manage the full recruitment lifecycle for high-volume BPO and customer service roles. This position is based in Jaipur, Rajasthan, India, and requires proactive sourcing, screening, coordination, and offer management to meet aggressive hiring targets.

Key Responsibilities

• Oversee end-to-end recruitment processes for large-scale BPO/customer service hiring needs.
• Identify and source candidates via job portals, social media, employee referrals, walk-ins, and recruitment events.
• Evaluate candidates' communication abilities, relevant experience, eligibility criteria, and overall suitability.
• Conduct HR initial screenings and arrange candidate assessments and interviews.
• Maintain a robust candidate pipeline to consistently achieve daily, weekly, and monthly hiring goals.
• Collaborate with Operations and HR teams to coordinate interviews and facilitate joining procedures.
• Drive the offer closure process ensuring timely joining of candidates as required by business needs.
• Monitor and analyze recruitment metrics including sourcing, shortlisting, offer acceptance, joining rates, turnaround time, and conversion metrics.
• Engage in continuous follow-ups with candidates to minimize offer rejections and no-shows.
• Support organized recruitment drives and other high-volume hiring campaigns when necessary.

Candidate Profile

• Possess between 1 to 4 years of experience specifically in volume recruitment for BPO sectors.
• Demonstrate strong capabilities in candidate sourcing, screening, follow-ups, and managing candidate experience.
• Comfortable operating under stringent hiring targets and tight turnaround times.
• Exhibit excellent communication skills and the ability to manage various stakeholders effectively.