Senior Product Manager - Search

Overview

We are seeking an experienced Senior Product Manager to lead the Search experience within Snoonu's super app, a unified platform connecting food, groceries, retail, and additional services. This vital role involves full ownership of the Search product, ensuring customers reliably discover desired items through optimized relevance, user experience, and business outcomes.

Key Responsibilities

• Define and execute the vision, strategies, and roadmap for the comprehensive Search product serving multiple business verticals.
• Enhance discovery by refining ranking algorithms, query interpretation, and search workflows to boost result relevance and conversion rates.
• Coordinate across diverse teams including product verticals, engineering, data, and design to maintain a cohesive search platform meeting various needs.
• Design and implement rigorous A/B testing around ranking, user interface, and query understanding to support continual product improvements.
• Establish and monitor key performance indicators like zero-result frequency, click-through rates, conversion from search to orders, and query abandonment to guide prioritization.
• Oversee technical aspects of the search infrastructure: index setup, faceting, personalization, and API connectivity, collaborating closely with engineering for pipeline and catalog synchronization.
• Translate business priorities into effective search logic encompassing merchandising, promotions, and vendor-boosting strategies.
• Communicate search performance insights and strategic directions clearly to senior leadership and stakeholders.
• Mentor product teams on search concepts and foster best practices in testing and data-driven product iteration.

Candidate Qualifications

• Minimum of 5 years in product management with substantial experience managing search, discovery, or catalog products.
• Practical expertise in setting up and operating enterprise-level search platforms, including relevance tuning, indexing, and personalization.
• Strong grasp of information retrieval principles such as ranking methods, natural language processing, tokenization, synonym handling, faceted navigation, and merchandising rules.
• Data-centric approach with proficiency analyzing search data, running experiments, and deriving actionable insights from funnel metrics.
• Experienced in managing shared platforms across multiple teams, demonstrating excellent stakeholder communication and prioritization skills.
• Proficient in Agile and Scrum frameworks.
• Effective communication skills to explain complex search relevance concepts to both technical and business audiences.
• Ability to thrive in a fast-paced, multi-vertical setting with evolving requirements.
• Educational background in Engineering, Computer Science, Management, or related disciplines.
• Fluent in English; Arabic language skills considered an advantage.

About Snoonu

Snoonu stands as Qatar’s native Super App, integrating speedy delivery and shopping services seamlessly through advanced technology and a diverse global team. The company pledges to innovate continually for an enhanced lifestyle experience while embracing core values like customer obsession, integrity, creativity, ownership, smart work, and collaboration.

Benefits & Work Culture

• Work within a global, culturally diverse team environment.
• Access professional development resources including learning budgets and educational tools.
• Enjoy autonomy and ownership over your responsibilities in a stimulating work atmosphere.
• Flexible leave policies promoting personal wellness and recharging.
• Fully embrace Agile methodologies, particularly Scrum, across departments.

Corporate Recognition & Social Responsibility

Snoonu is officially certified as a Great Place to Work®, reflecting its dedication to a supportive and inclusive workplace. It also holds ISO 9001:2015 and ISO 45001:2018 certifications affirming commitment to quality and safe work environments. The company actively pursues sustainable business practices and community engagement as part of its broader mission.

Diversity & Inclusion

The organization fosters an equitable culture valuing diversity and inclusivity, welcoming candidates from all backgrounds to grow and succeed.