Senior Product Manager, GPTZero - Students

About Superhuman

Superhuman is an AI productivity platform dedicated to unlocking extraordinary potential in individuals. The product portfolio includes industry-leading tools like Grammarly for writing support, Superhuman Docs for collaborative workspaces, Mail for inbox management, Go for AI-driven assistance, and GPTZero, a cutting-edge AI content detection and authenticity service. Established in 2009, Superhuman serves over 40 million users, 50,000 organizations, and 3,000 educational institutions globally.

Work Model

This role offers a hybrid work structure to balance dedicated individual focus time with opportunities for in-person teamwork, fostering trust, creativity, and a strong group culture.

Role Overview

The Senior Product Manager will lead the development of products impacting millions of individuals such as educators, students, journalists, and writers, focusing on preserving content authenticity. This role operates at the crossroads of product strategy, machine learning research, and design—translating AI model capabilities and limitations into trusted user experiences.

Key Responsibilities

• Manage the full discovery process by identifying and validating user needs using research, data analysis, and direct engagement with various user personas.
• Collaborate closely with design, engineering, and machine learning teams to define product requirements and metrics to measure success.
• Lead product execution from initial concept through launch, continuously refining the experience by analyzing user feedback and data.
• Establish and standardize the product development process for GPTZero, setting a benchmark for product delivery.
• Design and implement a rigorous experimentation framework involving hypothesis creation, metric definition, test deployment, and iterative improvements.
• Oversee daily development activities to ensure progress aligns with milestones, coordinating efforts between engineering and design teams.

Candidate Qualifications

• A minimum of 4 years managing end-to-end ownership of B2C or prosumer products with strong product decision-making skills.
• Experience creating structural processes that significantly enhance outcomes.
• In-depth knowledge of AI-based products, understanding model limitations, trade-offs, and their effect on user trust.
• Collaborative team player with effective communication across designers, engineers, and researchers to achieve alignment and execution goals.
• High sense of ownership, proactive approach to action and learning, comfortable iterating based on insights.
• Demonstrated independence in task management with ability to prioritize across multiple projects efficiently, thriving in fast-paced, goal-oriented environments.

Preferred Qualifications

• Experience as an early or inaugural product manager at a startup environment.
• Direct experience working closely with machine learning or research teams.

Compensation and Benefits

• Competitive salary range of $170,000 to $250,000 USD depending on location and experience.
• Comprehensive health care coverage including medical, dental, vision, mental health, and fertility benefits.
• Options for disability and life insurance plans.
• Retirement plans such as 401(k) and RRSP with company matching.
• Paid parental leave as part of the benefits package.
• Generous paid time off: 20 days annual leave, 12 public holidays, 2 floating holidays, and flexible sick leave.
• Multiple stipends supporting caregiving, pet care, wellness, and home office needs.
• Annual budget and opportunities for professional development.

Diversity and Inclusion

Superhuman is committed to equal opportunity, welcoming applications from diverse backgrounds including traditionally underrepresented groups in technology. The company adheres to all applicable employment equity laws and regulations, emphasizing non-discrimination on any legally protected characteristic.