Senior Product Manager

About the Role

This position is for a Senior Product Manager at Australian Payments Plus (AP+) in Sydney, NSW. AP+ is a united team driven by a mission to integrate people and technology for enhanced experiences, guided by core values of leading with empathy, continuous learning, and impactful legacy. The role focuses on leading the strategy, execution, and lifecycle management of retail products in online payment channels within the AP+ Retail Payments team.

Key Responsibilities

• Develop and articulate clear product strategies for eftpos card-not-present products, aiming to enhance eftpos's market relevance and customer value in online payments.
• Manage products through all stages—from conception and launch to growth, optimization, and phase-out.
• Collect and analyze customer feedback, market trends, stakeholder input, and product performance data to inform product positioning and prioritization.
• Create business cases by evaluating opportunities, feasibility, financial models, risks, and alignment with strategic objectives.
• Define product roadmaps and collaborate with product owners to clarify detailed requirements and prioritize initiatives based on business goals and customer benefit.
• Partner with Scheme and Commercial teams to establish go-to-market plans, effectively conveying product benefits and target market segments.

Candidate Profile

• Possesses over five years of product management experience focusing on card payments and e-commerce sectors.
• Has experience crafting product propositions and roadmaps using market research, user inputs, and performance metrics.
• Demonstrated success in developing and commercializing eCommerce payment products or services involving acquirers, payment service providers, and merchants with an understanding of their roles in online payments.
• Strong skills in customer and stakeholder engagement, effective communication, and influencing diverse teams including commercial, marketing, and delivery functions.
• Experienced in preparing business cases, translating strategic objectives into clear product goals, and influencing senior leadership through data-driven recommendations.
• Possesses comprehensive knowledge of payments technologies, products, and the financial industry, supported by tertiary qualifications or equivalent industry experience.

Additional Information

AP+ values passion, purpose, and teamwork and fosters an inclusive environment supportive of applicant diversity and accessibility. Recruitment agencies are not involved in this process. Candidates are encouraged to apply even if they don't meet every requirement fully, with AP+ committed to supporting applicant growth and development. Applicants can request support or share pronouns during recruitment.