Senior Platform Engineer - Dynamics 365 and Power Platform

About the Role

Kordia, a trusted New Zealand technology provider for over 65 years, supports critical sectors including broadcasting, telecommunications, maritime communications, cloud, and cybersecurity with a skilled team of 450+ employees. We seek a senior, hands-on Platform Engineer specializing in Dynamics 365 CRM and Microsoft Power Platform to design, build, and enhance business applications that drive efficient customer and employee experiences.

Key Responsibilities

• Design, develop, configure, and support Dynamics 365 CRM solutions addressing customer, sales, opportunity, product, and commercial processes.
• Create model-driven and canvas apps, Power Automate workflows, Dataverse solutions, and Power Pages to optimize business workflows.
• Upgrade legacy applications and workflows to minimize manual processes, duplicate entries, and unnecessary complexity.
• Collaborate closely with stakeholders to understand requirements, prioritize needs, and deliver fitting solutions.
• Offer clear technical advice, discussing options, risks, and trade-offs to support informed decision-making.
• Ensure solutions incorporate robust security, access control, governance, and data protection measures.
• Develop integrations between Dynamics 365 and platforms such as Microsoft 365, Azure, ServiceNow, and SAP.
• Identify opportunities to embed AI tools like Copilot Studio and AI Builder to enhance processes.
• Manage solution lifecycle from development through testing to production utilizing strong source control and deployment strategies.
• Diagnose complex application, integration, and automation challenges, delivering senior-level technical support.
• Champion technical standards, share knowledge, and mentor team members in Dynamics 365 and Power Platform development.
• Promote consistent, sustainable user experiences across applications and processes.

Candidate Profile

• Significant hands-on experience delivering enterprise-scale Dynamics 365 CRM and Power Platform solutions.
• Proficient in Dynamics 365 Sales and other Customer Engagement applications including design, configuration, and customization.
• Advanced knowledge of Dataverse, model-driven apps, canvas apps, and Power Automate.
• Experience extending the platform with JavaScript, plug-ins, and custom connectors.
• Strong skills in integration techniques, API management, authentication, data modeling, migration, error handling, and reconciliation.
• Proven practical knowledge in application lifecycle management including environment governance, managed solutions, version control, pipelines, testing, and support.
• Familiarity applying AI technologies like Copilot Studio and AI Builder to business scenarios.
• Excellent stakeholder engagement abilities, communicating well with both technical and non-technical teams.
• Problem-solving aptitude with a focus on core business needs and simplicity.
• Sound technical judgment balancing user experience, security, maintainability, and long-term support.
• Ability to clearly explain technical options and influence decisions.
• Confidence as a trusted technical expert and advisor for Dynamics 365 and Power Platform environments.
• Experience integrating with platforms such as ServiceNow, SAP, Microsoft 365, Azure, or Workato is a plus.

Why Join Us?

At Kordia, you will be part of a dynamic environment where technology directly impacts the organization. You will influence modernization efforts of legacy systems, improve customer and employee experiences, and define technical best practices. Benefits include up to 5% employer superannuation contributions, professional development support, clear internal career progression, flexible work options, enhanced parental leave, wellbeing programs, and insurance coverage.