Senior Observability Engineer

Company Overview

Perform IT is a global IT consultancy serving the EMEA region, specializing in digital solutions that enable organizations to leverage technology for enhanced efficiency, agility, and growth. With expertise in digital transformation, professional and managed services, and observability, the company excels at delivering custom solutions that align IT with business objectives. Headquartered in Dublin, Ireland, Perform IT has supported clients in 23 countries over 20 years through multiple offices across Europe and the Middle East.

Position Summary

We are looking for a Senior Observability Engineer to join our team on a full-time remote basis. In this role, you will architect, deploy, and sustain observability frameworks across complex and distributed environments, ensuring comprehensive visibility into applications and infrastructure. Key activities include deploying monitoring, logging, and tracing solutions; creating dashboards, alerts, and analytics to boost system performance and facilitate issue detection; and working with platform, application, and architecture teams to establish observability standards and best practices.

Responsibilities

• Design and maintain comprehensive observability solutions for distributed systems.
• Implement monitoring, logging, and tracing tools to create dashboards and alerts that aid performance optimization and operational awareness.
• Integrate observability tools within DevOps workflows, including CI/CD pipelines and infrastructure automation.
• Analyze telemetry data to detect patterns, troubleshoot incidents, and support root cause identification.
• Collaborate with architects, platform teams, and application developers to define observability standards.
• Participate in client engagements involving requirements collection, solution design workshops, and presenting technical recommendations.
• Document processes and share knowledge across technical and non-technical stakeholders.

Qualifications and Skills

• Extensive experience with observability platforms such as Prometheus, Grafana, Elastic Stack, Splunk, Dynatrace, New Relic, or equivalent tools.
• Strong background in managing infrastructure including Linux/Windows servers, containers, Kubernetes, cloud environments (AWS, Azure, GCP), and networking fundamentals.
• Proficiency in scripting or programming languages like Python, Bash, or PowerShell for automation and integration purposes.
• Experience embedding observability into DevOps processes, utilizing tools like Terraform, Ansible, and Infrastructure as Code methodologies.
• Competence in performance analysis and troubleshooting through telemetry data interpretation to optimize systems and support incident response.
• Ability to develop clear and actionable dashboards, alerts, and reports geared for diverse audiences including technical teams and business users.
• Excellent communication and collaboration skills for working in distributed teams and engaging with clients or internal stakeholders.