Senior Manager, People Operations (Regional)

About Our Client

Our client is a globally acknowledged leader within the consumer retail sector, managing a diverse and celebrated portfolio of international brands. Operating across various continents, they sustain a rich heritage rooted in craftsmanship, innovation, and quality, employing thousands worldwide while committing substantial resources to digital transformation, employee engagement, and operational excellence.

The firm encourages a collaborative, forward-thinking workplace where HR functions play a pivotal role in propelling business expansion, supporting governance, and enhancing organizational effectiveness across multiple markets.

Job Description

Reporting directly to the Head of HR, the successful candidate will lead the Human Resources Operations and ensure compliance across Singapore, while simultaneously supporting regional transformation initiatives throughout South Asia and Oceania. Main duties encompass:

• Managing comprehensive HR operations for the full employee lifecycle—from onboarding to offboarding.
• Advancing continual improvement efforts to standardize and digitize HR processes and policies.
• Ensuring adherence to employment laws, regulatory frameworks, and internal governance protocols.
• Supervising expatriate mobility programs, immigration processes, and vendor relationships.
• Collaborating with HR Business Partners, payroll teams, HRIS divisions, and business leaders to ensure an integrated and smooth employee experience.
• Overseeing payroll governance, generating reports, preparing for audits, and managing annual compensation administration.
• Guiding, mentoring, and elevating a team of HR Operations professionals while driving service excellence and monitoring operational key performance indicators.

Candidate Profile

• Possesses a degree in Human Resources, Business, or a related field.
• Brings over nine years of solid experience in Human Resources with a strong background in HR Operations leadership.
• Holds in-depth knowledge of Singapore’s employment laws, payroll management, and compliance requirements.
• Has proven experience in spearheading HR process improvements, transformation projects, or the implementation of HR systems.
• Exhibits effective leadership and team development skills to nurture and enhance team capabilities.
• Experience handling complex stakeholder interactions within regional or multinational settings.
• Capable of managing multiple projects, balancing day-to-day operations with strategic goals.
• Familiarity with HR technology platforms such as Workday, SAP, or equivalent HR information systems is advantageous.

What We Offer

This position provides a valuable opportunity to work in a reputed multinational corporation with broad regional exposure and high-level leadership visibility. The role allows the incumbent to drive impactful transformation projects, champion operational excellence, and shape HR strategies across diverse markets. The package includes a competitive salary, performance-linked incentives, opportunities for professional growth, and a supportive work culture that fosters learning and career advancement.