Senior Manager HRMS & MIS

About QNB

Founded in 1964 as Qatar's first locally-owned commercial bank, QNB Group has evolved into the largest banking institution across the Middle East and Africa region. Operating in over 31 countries on three continents through subsidiaries and affiliates, QNB serves upwards of 20 million customers via around 1,000 branches and a network of 4,300 ATMs. The Group boasts top credit ratings from major agencies and is recognized as the most valuable banking brand in its region. Additionally, it actively supports communities through various social, educational, and sporting sponsorships.

Job Overview

The Senior Manager of HRMS & MIS is tasked with ensuring the effective operation of automated HR systems, primarily Oracle HRMS modules such as Payroll, Integrated Performance Management & Development (IPMD). This role involves supporting payroll, compensation and benefits, international HR services, recruitment, salary management, and generating various HR statistical reports. Monitoring headcount budgets, managing HR projects and system parameters are key functions.

Main Duties

• Contribute significantly to the development, enhancement, and upgrading of HRMS systems while collaborating with IT and Human Capital departments.
• Assist in financial planning for HRMS systems covering investments, licenses, maintenance, upgrades, and training.
• Generate MIS reports featuring Key Performance Indicators for HR department monitoring and prepare regular updates to HC project business plans.
• Monitor and prepare HR budget utilization reports aligned with organizational financial controls.
• Maintain and update organizational structure data and modify reporting hierarchies as needed.
• Provide prompt and precise responses to system-related inquiries from staff, management, and auditors.
• Participate in the rollout of other electronic HR processes including online learning management and recruitment platforms.
• Coordinate with IT on system development requests and ensure service level agreements with internal stakeholders are met to improve turnaround times.
• Compile comprehensive statistical reports covering labor statistics, turnover, payroll, compensation, recruiting, training, promotions, job history, and exits.
• Manage user access and security within the HR information systems and act as the functional expert for system integrity and problem resolution.
• Undertake ongoing professional development to remain current on HR technology advancements and system troubleshooting principles.
• Comply strictly with relevant legal, regulatory, and internal policies including anti-money laundering, data protection, and risk management frameworks.
• Safeguard sensitive data confidentiality and maintain high professional standards to protect the bank's reputation.
• Perform additional duties as directed by management.

Education and Experience

• A bachelor's degree is required, preferably specializing in Human Resources or Information Technology.
• Minimum eight years of substantial experience managing HRMS and MIS systems, ideally within a local or Gulf banking environment.

Additional Requirements

• Applicants must submit a resume/CV, valid passport or QID, educational certificates, and birth certificate.