Senior Home Care Worker

About Helping Hand Aged Care

Helping Hand Aged Care has been a trusted provider of aged care services in South Australia since 1953, dedicated to delivering compassionate and quality support to older adults in the community. We value the important work of caring and are committed to continuous growth and service excellence.

Role Overview

As a Senior Home Care Worker based in Whyalla, you will play a pivotal role in providing exceptional person-centred care to clients while mentoring and supporting Home Care and Home Support Workers. This role combines direct care delivery with leadership responsibilities, enabling you to foster best practices, staff development, and a positive care environment in collaboration with team leaders and colleagues.

Key Responsibilities

• Deliver tailored, high-quality care that enhances client independence, wellbeing, and outcomes.
• Assist field staff in implementing care plans effectively, ensuring responsiveness and respect towards clients’ needs and preferences with consistent continuity of care.
• Mentor and coach Home Care and Home Support Workers to build skills, confidence, and adherence to service excellence.
• Provide guidance on managing complex client needs, safety, compliance, and maintain professionalism and confidentiality at all times.
• Facilitate clear communication with clients, families, representatives, and team members to align service delivery with person-centred goals.
• Support and promote respectful, inclusive communication; report incidents and risks; and contribute to continuous service improvement and innovation.
• Help cultivate a positive, collaborative, accountable team culture emphasizing shared learning and wellbeing.
• Work closely with leadership and stakeholders to drive operational effectiveness and assist in staff induction and continuous professional development.

Essential Requirements

• Certificate III in Individual Support (Ageing) or equivalent/higher health-related qualification.
• At least 2 years of post-qualification experience in aged or community care.
• Valid driver’s license, reliable vehicle, and car insurance.
• Current First Aid and CPR certification or willingness to obtain.
• NDIS Worker Screening clearance or willingness to acquire.

Desirable Attributes

• Experience with CRM/client management software and Microsoft Office applications.
• Understanding of compliance and continuous improvement processes.
• Strong interpersonal, organisational, and communication skills committed to quality person-centred care.
• Ability to foster professional relationships across diverse stakeholders and support team outcomes.

Additional Information

This is a permanent, full-time role based onsite in Whyalla, South Australia. We provide a supportive and warm working environment where employees' wellbeing is prioritised. Helping Hand offers benefits including salary packaging (up to $15,899 annually), a $2,650 tax-free Meal and Entertainment Card, discounted private health insurance, and Employee Assistance Programs. We promote diversity and inclusion across our workforce and support COVID-19 and influenza vaccinations due to the vulnerable populations served.

Applicants must have the legal right to work in Australia and either hold or be willing to obtain all relevant clearances and certifications. Employment will commence after necessary induction sessions.