Senior DNS Engineer

About Capgemini Engineering

Capgemini Engineering is a leading global provider of engineering services, uniting engineers, scientists, and architects worldwide to empower some of the most innovative companies. From autonomous vehicles to life-saving robotics, their experts deliver exceptional R&D and engineering solutions across a broad range of industries, fostering an environment where every day brings new challenges and opportunities.

Role Overview

The Senior DNS Engineer acts as the principal technical authority ensuring the design, security, dependability, and efficiency of enterprise and public-facing DNS infrastructures. Responsibilities include providing level 3 escalation support for intricate DNS matters, spearheading root cause investigations through multiple system layers, and promoting ongoing enhancements in DNS architecture, operational preparedness, and service reliability.

This position operates in a collaborative delivery framework, working closely with platform, infrastructure, automation, and security teams to guarantee comprehensive DNS solutions.

Key Responsibilities

• Establish and uphold DNS architectural standards and design methodologies for both authoritative and recursive DNS services.
• Guarantee DNS accuracy, robustness, and optimal performance across normal and failure conditions.
• Authorize and review significant alterations and design strategies related to DNS.
• Serve as the escalation contact for complex or recurrent DNS disruptions, including intermittent failures, accuracy concerns, and performance issues.
• Lead in-depth diagnostic efforts addressing DNS protocols, routing dependencies, client resolver behavior, and platform/runtime interactions.
• Manage DNS security design aspects including DNSSEC strategic planning and operational diagnostics.
• Implement and regulate policy-based DNS controls such as response policy and filtering methods.
• Define telemetry and monitoring prerequisites for DNS services, including latency, response code analysis, error trend detection, and saturation monitoring.
• Enhance operational preparedness via development of diagnostics tools, runbooks, and failure scenario simulations.
• Provide subject matter expertise across multiple DNS platforms like open-source/software authoritative and recursive DNS servers and F5 BIG-IP DNS systems.
• Convert DNS service requirements into actionable directives for platform and infrastructure teams.

Candidate Profile

• Possesses over 8 years of extensive experience with in-depth DNS knowledge.
• Proven capability to function as a senior subject matter expert and technical authority within a continuous 24×7 production environment.

Work Environment and Benefits

• Flexible work arrangements accommodating remote work and adaptable hours that promote a healthy work-life balance.
• A strong emphasis on career advancement supported by a variety of programs and professional development opportunities.
• Access to valuable certifications in cutting-edge technologies such as AWS and Microsoft Azure.

About Capgemini

Capgemini is a worldwide leader in business and technology transformation, assisting organizations in their digital and sustainable transitions and creating meaningful impacts for enterprises and society. With a team of 340,000 across 50+ countries and a heritage spanning over 55 years, Capgemini is recognized for unlocking technological value across all business needs. It offers comprehensive services from strategy and design to engineering, leveraging expertise in AI, generative AI, cloud, data, and deep industry knowledge combined with an extensive partner network.