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Senior Customer Services Executive
Salem, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
The role is focused on maintaining operational excellence and quality in daily business processes at branch locations. You will be responsible for managing business transactions, ensuring process compliance, and supporting business growth through customer engagement.
Key Responsibilities
- Manage daily business operations, including handling transactions and valuables responsibly.
- Maintain complete and accurate records of all daily transaction data.
- Address customer inquiries promptly and provide effective solutions.
- Promote the company's products and services actively to customers and potential customers.
- Consistently identify opportunities to cross-sell and up-sell products to maximize business.
- Drive business expansion in the branch by participating in business development activities.
Additional Information
Promoting and maintaining positive relationships with all contacts and customers is vital for sustainable branch performance.
Level
Senior
How they work
Teamwork & Collaboration
Attention to Detail
Customer Focus
Relationship Building
Accountability