Senior Client Account Manager

About the Role

Our client IDonate, part of the Eventmaster group, seeks a Senior Client Account Manager to join their expanding and dynamic team. This role is instrumental within the commercial leadership team, representing the organization and managing relationships across charity, not-for-profit, and corporate sectors.

Key Responsibilities

• Build and strengthen relationships with new and existing clients.
• Promote the organization’s services through webinars and event hosting.
• Coordinate engagement campaigns and client insights in collaboration with marketing teams to drive growth.
• Own client case studies and provide thought leadership to senior management on client-related matters.
• Lead project groups and leverage data and technology for operational efficiencies.

Qualifications and Experience

• At least 3-4 years of client account management experience.
• Third-level degree in a relevant field.
• Experience in charity or not-for-profit sectors is highly advantageous.
• Demonstrated ability to liaise with senior clients and partners both in-person and virtually.
• Consultative approach with strong client focus.
• Proficient IT skills and capability to adopt new technologies.
• Full and clean driving license.

Additional Information

This is a permanent full-time role offering an expected salary range between 60,000 and 70,000, dependant on experience and skills. Additional benefits include pension contributions, an anticipated annual bonus, and other perks. The position is hybrid, requiring 2-3 days per week onsite at Co. Galway with remote work flexibility. Occasional travel to client locations and industry events will be required.

Applicants must possess full rights to live and work in Ireland.