Senior Amazon Account Manager

About the Company

Our client is a specialist in eCommerce solutions with a focus on optimizing sales channels, especially on Amazon. Their mission centers on boosting online visibility and driving sales growth through expert product management and strategic development of marketplaces.

Job Overview

We are looking for a seasoned Senior Amazon Account Manager to oversee Amazon Seller Central accounts and enhance marketplace performance. This role demands deep expertise in Amazon operations including PPC management, product listing optimization, SEO, FBA, inventory control, analytics, and overall account health.

Key Responsibilities

• Take complete responsibility for the performance and daily management of assigned Amazon accounts.
• Track and analyze essential business KPIs such as sales, profitability, conversion rates, traffic, organic ranking, TACoS, and account health metrics.
• Optimize product listings with well-crafted titles, bullet points, descriptions, backend keywords, variations, and enhanced A+ Content.
• Strategize and implement plans to elevate sales, product visibility, conversion, and organic market growth.
• Manage Amazon PPC campaigns and collaborate with PPC specialists to maximize advertising effectiveness.
• Interpret Amazon Business Reports, Brand Analytics, and ad performance reports to find trends, identify issues, and uncover growth opportunities.
• Maintain optimal inventory levels, oversee FBA performance, and coordinate restocking to avoid stockouts or excess stock.
• Protect Account Health by promptly addressing listing suppressions, policy compliance issues, stranded inventory, and other critical account challenges.
• Coordinate marketplace activities including product launches, listing updates, and promotional events.
• Conduct competitive market research to pinpoint further growth prospects.
• Collaborate seamlessly with creative, PPC, operations, and marketing teams ensuring cohesive account strategies.
• Implement improvements in Amazon SEO, conversion optimization, and overall customer experience enhancements.
• Generate detailed reports on account performance and provide strategic recommendations.
• Maintain direct client communication concerning account status, priorities, challenges, and growth tactics.
• Identify and propose process improvements, automation opportunities, and efficiency enhancements.

Required Experience and Qualifications

• Minimum three years managing Amazon Seller Central with demonstrated success in driving marketplace growth.
• Expertise in Amazon Seller Central platform and Fulfillment by Amazon (FBA) logistics.
• Operational knowledge of Amazon PPC and advertising campaign handling.
• Strong skills in Amazon SEO and product listing enhancements.
• Experience in interpreting Amazon Business Reports, Brand Analytics, and advertising data.
• Understanding of inventory management practices and FBA workflows.
• Familiarity with Amazon's policy environment, Account Health guidelines, and best marketplace practices.
• Well-developed analytical skills and problem-solving capabilities.
• Proficiency in Excel and Google Sheets, including pivot tables and advanced lookup functions such as VLOOKUP/XLOOKUP.
• Excellent written and verbal communication abilities in English.
• Capability to independently manage multiple accounts and competing deadlines.

Preferred Skills

• Experience overseeing multiple Amazon brands/accounts concurrently.
• Hands-on familiarity with tools like Helium 10 and Jungle Scout.
• Experience with Amazon Brand Registry and A+ Content creation.
• Experience coordinating product launches and introducing new products.
• Understanding of Amazon pricing, profitability metrics, margins, and contribution analysis.
• Background in direct client engagement within eCommerce environments.
• Experience liaising with PPC, creative, operations, and marketing teams for account alignment.
• Knowledge of Amazon automation and analytics platforms.

Personality Traits

• Highly organized with strong accountability and ownership for assigned accounts.
• Strategically and commercially focused mindset.
• Data-driven and analytical approach to work.
• Proactive in identifying challenges as well as growth opportunities.
• Excellent client-facing communication skills.
• Detail-oriented while keeping a broad business perspective.
• Comfortable managing multiple accounts and priorities simultaneously.
• Independent, resourceful, and solution-focused.
• Collaborative, able to work effectively across teams.

Software and Tools

• Amazon Seller Central platform
• Amazon Advertising Console
• Amazon Business Reports
• Amazon Brand Analytics
• Helium 10 and Jungle Scout tools
• Excel and Google Sheets data analysis tools

Work Schedule and Compensation

This is a full-time remote position, working Monday through Friday, 9:00 AM to 5:00 PM PST. The salary is paid either in USD or the local currency based on the candidate's preference.

Application Process

Candidates can apply by completing a short online form that takes under five minutes.