Senior Account Manager

Overview

The Senior Account Manager role plays a pivotal part in overseeing a prominent government account, acting as the core liaison across various projects, stakeholders and communication priorities. This opportunity requires someone adept in strategic communications who can manage integrated bilingual (Arabic and English) programs while ensuring harmonized collaboration between internal teams, client representatives, and external partners.

Responsibilities

• Lead day-to-day client relationship management serving as a reliable advisor.
• Coordinate extensively with the client’s internal communications teams, leadership, and external affiliates.
• Function as the central contact point across numerous workstreams and departments.
• Work jointly with internal APCO functions including media, content creation, translation, and monitoring units.
• Assist development and rollout of cohesive communications strategies.
• Offer strategic advice concerning policy, artificial intelligence, media landscapes, and narrative positioning.
• Contribute to promoting Abu Dhabi’s stature as a global frontrunner in AI-enabled governance.
• Supervise creation of bilingual communications materials such as press releases, opinion pieces, and messaging frameworks.
• Guarantee message uniformity among different stakeholders.
• Support media relations efforts including planning and executing press conferences, briefings, and discussion forums.
• Identify opportunities for public speaking and stakeholder engagement.
• Manage communications plans, timelines, deliverables, and performance reporting.
• Administer reputation management and crisis communications preparedness activities.
• Monitor and analyze media coverage effectively.
• Ensure quality assurance of all deliverables and mentor junior team members promoting teamwork.

Requirements

• Over five years of experience in communications, public affairs, or client servicing roles.
• Proven track record managing complex initiatives, preferably within governmental contexts.
• Deep knowledge of media relations and communications strategy formulation.
• Fluency in both Arabic and English.
• Strong skills managing diverse stakeholders and multiple concurrent priorities.
• Excellent written, presentation, and analytical capabilities.
• A bachelor’s degree in a related field.

About APCO Careers

APCO is dedicated to creating diverse teams enriched with varied perspectives and expertise through our hiring and retention practices. We value differences in backgrounds, ideas, and perspectives anchored in our principles and conduct policies. Our workplace culture fosters inclusivity, belonging, and growth opportunities for everyone.