Security Architect

About the Role

MyCISO is a rapidly growing SaaS provider transforming how security executives oversee their programs. Our SecurityOS platform supports CISOs and their teams across ANZ and internationally, offering enhanced security resilience with clarity and control. This position plays a vital role in our growth trajectory.

This opportunity allows you to influence every significant customer engagement as the senior security and solutions expert throughout sales processes. You will craft security strategies for new customers, lead and manage the Customer Success team delivering these solutions, and act as a trusted authority across board meetings, discovery sessions, and team coaching.

Key Responsibilities

• Collaborate with Account Directors during sales engagements serving as the security and solution expert, conducting discovery workshops, product demonstrations, proof of value sessions, and handling technical RFP responses.
• Design, execute, and supervise onboarding processes for new clients by developing their tailored security strategies and improvement roadmaps within SecurityOS to ensure early, visible value delivery.
• Lead the Customer Success team, establishing operational rhythms, overseeing net revenue retention, and proactively managing churn risks.
• Maintain and evolve MyCISO’s reference architectures and framework alignments including Essential Eight, ISO 27001, NIST CSF, SOC 2, creating reusable playbooks to enhance efficiency and consistency of engagements.
• Provide structured customer feedback to Product, Engineering, Sales, and Marketing teams to continuously improve the platform and sales propositions.
• Define and shape service offerings attached to deals, collaborating with the CEO and Account Directors on proposals and commercial framework for strategic opportunities.
• Enhance team competency by coaching Customer Success staff, supporting Account Directors during demos and qualification, and developing supportive materials to boost team effectiveness.

Experience and Qualifications

• More than 8 years experience in cybersecurity with expertise in security architecture, consulting, or GRC advisory roles.
• Strong practical knowledge of cybersecurity frameworks including Essential Eight, ISO 27001, NIST CSF, and SOC 2; experience with SMB1001 is a bonus.
• Customer-facing or pre-sales solution experience within SaaS, security services, or consulting sectors.
• Demonstrated experience in leading or mentoring teams, preferably within customer success, delivery, or consulting environments.
• Ability to credibly present and defend security strategies before executives and board members.
• Commercially savvy, comfortable scoping services, shaping proposals, and ensuring margin protection and client retention.
• Proficient in leveraging AI tools to accelerate analysis, documentation, and solution delivery.
• Certifications such as CISSP, CISM, or SABSA are advantageous.

Personal Attributes

• Innate trusted advisor, sought after for security insights and guidance.
• Leadership qualities centered on coaching, standards setting, and capability development.
• Structured and pragmatic approach focused on achieving results over bureaucracy.
• Maintains composure under pressure and adapts well to the fast-paced, ambiguous environment of a scale-up.
• Collaborative mindset working smoothly across sales, product, delivery, and leadership without causing friction.

About MyCISO

Recognized as the 2025 AISA Startup of the Year, MyCISO is expanding rapidly in ANZ and North America. This role offers visibility in senior leadership, opportunity to influence outcomes, and a permanent full-time hybrid position requiring approximately three days per week onsite in Sydney.