SDR Manager

About Xplor Technologies and Role Overview

Xplor Technologies delivers innovative software solutions that enhance daily experiences for businesses across varied sectors such as fitness, recreation, clubs, field services, laundry, and education. Using modern vertical software, embedded payments, and AI-driven features, they simplify operations and elevate experiences for customers and members alike.

We are looking for an SDR Manager to join our Momence team based in Australia. This role reports to the Regional Sales Director and focuses on leading and expanding the outbound SDR team throughout APAC, initially centered on Australia. The mission is to build a high-performing team dedicated to reliable pipeline development supporting our Account Executives.

Key Responsibilities

• Collaborate closely with Recruitment to attract, interview, onboard, and develop top SDR talent, including creating structured ramp-up programs for quick productivity.
• Lead, mentor, and motivate the outbound SDR team to consistently surpass pipeline targets using one-on-one coaching, call reviews, and performance assessments.
• Design and own the outbound prospecting tactics across the team, improving playbooks, email outreach, objection responses, and territory strategies continuously.
• Establish scalable training initiatives that enhance SDR outbound capabilities over time.
• Leverage data analytics to identify coaching needs, optimize team performance, and provide insights to Sales Leadership through key metrics such as activity rates, connect rates, meeting conversions, pipeline volume, and quota achievement.
• Work cross-functionally with Marketing, Sales, Recruiting, and Product teams to enhance lead quality, outreach effectiveness, and smooth transitions between SDRs and Account Executives.
• Continuously refine connect rate performance, sequence strategy, and forecasting to build a scalable and repeatable sales development organization.

Candidate Profile and Qualifications

We're seeking candidates who are both curious and empathetic, driven by meaningful work, and align with our company values. Ideal applicants are strategic yet tactical thinkers who prioritize people and thrive amid change and complexity.

• Minimum 2 years managing or leading outbound SDR teams within B2B SaaS environments, demonstrating success in hiring, onboarding, ramping, and coaching SDRs.
• Experience selling to SMB clients with a solid grasp of outbound sales methodologies and modern prospecting techniques.
• Proven track record of building predictable outbound pipelines and managing both individual and team KPIs.
• Expertise in coaching SDRs throughout their development phases, including structured onboarding and continuous sales training programs.
• Proficiency with CRM platforms, especially HubSpot, with the ability to analyze data to optimize performance and workflows.
• Demonstrated skills in shaping outbound prospecting strategies encompassing cold calling, email outreach, LinkedIn engagement, territory and account management, and sequencing.
• Experience managing remote or distributed teams and fostering culture and accountability across different time zones.

Desirable:

• Experience managing SDR teams focused on the APAC region, notably Australia.
• Background in scaling teams within dynamic SaaS companies.
• Experience with remote-first or geographically dispersed sales teams.
• Expertise in forecasting outbound efforts and optimizing connect rates at a team level.
• Current Team Leads seeking progression into full management roles.

Additional Information

Core Values: Find a better way, Do the right thing, Say it straight, Win together, Own the outcome. These values shape how we hire, recognize team members, and engage with customers.

Culture and Benefits: Joining Xplor means becoming part of a global network of passionate professionals who are supported to grow and succeed. We offer paid parental leave, three additional days annually for volunteering, diversity and inclusion programs including a council and global mentorship, free mental health resources, and flexible work arrangements.

Work Conditions and Legal: This role is fully remote within Australia, and applicants must have full Australian work rights. Visa sponsorships or contractor arrangements are not available. The recruitment includes background checks and may involve video interview recordings to prevent hiring fraud. We value diversity and encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander communities.

Applicants should submit a resume referencing the word "moonshot" in their message to demonstrate careful reading. We provide support for candidates with special requirements in the application or interview process via direct contact.