SDI Executive - Italian Speaker

About the Role

We are seeking a proactive Italian-speaking SDI Executive to join our Collections team in Dublin. This role entails providing specialized administrative assistance, ensuring compliance with Italian electronic invoicing requirements, and supporting operational excellence within the department.

Key Responsibilities

• Timely processing of electronic invoice rejections according to the Italian Revenue Agency (Agenzia delle Entrate) deadlines.
• Utilize online tools to generate Italian PPS numbers (Codice Fiscale) and verify VAT registration numbers.
• Recommend updates to Master Data upon identification of company data errors or changes.
• Collaborate with various departments to ensure smooth administrative operations.
• Retrieve documents using GAR and Optimo systems.
• Support management-assigned ad hoc projects.

Required Qualifications and Skills

• Fluency in both Italian and English is mandatory.
• Experience in regulatory environments.
• Familiarity with Credit Collections or Accounts Receivable is advantageous.
• Knowledge of document management systems, particularly GAR, is preferred.
• High attention to detail and strong decision-making skills.
• Flexible, analytical, and well-organized with excellent prioritization abilities.
• Proficient in Microsoft Word and Excel.
• Strong communication skills coupled with a technical mindset.
• Ability to generate clear, concise analytical reports.

Performance Objectives

• Ensure compliance with electronic invoicing regulations by processing invoice rejections within stipulated timelines.
• Maintain accuracy in creating and validating Codice Fiscale and VAT numbers.
• Identify and promptly propose updates to customer master data to enhance data quality and reduce invoice errors.
• Support ongoing efficiency and deliver superb customer and business support services.

Benefits and Perks

• Flexible and hybrid work arrangements.
• Annual option to work remotely from abroad up to 20 days.
• Starting holiday entitlement of 22 days, increasing to 27 with tenure.
• Additional birthday leave—one day annually.
• Paid leave for maternity, adoption, and paternity.
• Non-contributory auto-enrolled occupational pension with employer matching contributions.
• Life insurance coverage at four times base salary.
• Long-term illness income protection.
• Employee car rental discounts, extendable to family and friends.
• Access to comprehensive online learning platforms and tuition support.
• Paid study and exam leave related to work hours.
• Professional membership fees covered when relevant to the role.
• Bike to Work and Travel Pass schemes.
• Employee Assistance Program offering counselling and advisory services year-round.
• Occupational health support and Christmas savings scheme.
• Lifestyle discounts through Perks at Work program.