Scheduler

About the Role

Join our team as a Scheduler where you'll utilize your expertise in repairs and maintenance to organize and allocate daily tasks efficiently for our trade operatives. You will play a key role in driving productivity, enhancing efficiency, and ensuring exceptional customer service.

Key Responsibilities

• Manage and coordinate scheduling of repairs and maintenance tasks, clearly informing trade operatives of their daily assignments.
• Maintain accurate, real-time data in systems regarding required maintenance on customer homes, flagging when job demand exceeds resources to facilitate timely corrective action.
• Arrange appointments with customers and manage scheduling of emergency works promptly.

Why Work With Us?

Become part of a caring team that values both its employees and customers. Enjoy flexible working arrangements, excellent wellbeing support, and opportunities for personal growth within one of the UK's recognized Great Places to Work. Note that a Certificate of Sponsorship (CoS) cannot be offered for this vacancy.

Candidate Profile

• Proven experience working at speed within a Repairs and Maintenance team, utilizing workforce planning platforms.
• Strong understanding of trades-related repairs and maintenance activities, including scheduling responsive, planned, and cyclical jobs.
• Exceptional attention to detail, organizational and planning skills, and ability to multitask and meet deadlines.
• Excellent customer service capabilities to effectively handle shifting priorities.

Working Conditions

• Standard hours: 37.5 hours per week, weekdays from 8:30 AM to 4:30 PM.
• This is a hybrid role with two days per week working from home and the remainder onsite at the office.
• Proficient use of planning and scheduling software and Microsoft Office, along with collaboration tools, is necessary.

Commitment to Inclusion

We value diversity and inclusion, fostering an environment where all employees can be their authentic selves supported by wellbeing initiatives and diversity networks.

Benefits Package

• Generous leave allowance starting at 34 days per year, increasing to 39 days (inclusive of bank holidays and additional personal “me day”).
• Health cash plan benefits covering dental, optical, prescriptions, and more, with annual savings exceeding £1140 for you and your children.
• Access to over 800 discounts on retail, holidays, leisure activities, technology, and other services.
• Family-friendly policies supporting maternity, paternity, adoption, neonatal care, fertility treatments, and menopause support.
• Competitive pension scheme with up to 7% matching contributions and life insurance valued at three times your annual salary.

Additional Information

For candidates requiring reasonable adjustments, please contact us via email.