SAP Global Basis Manager

About Kenvue

Kenvue embodies the extraordinary power of everyday care, built on over a century of heritage and grounded in science. We house iconic brands such as Neutrogena, Aveeno, Tylenol, Listerine, Johnson's, and BAND-AID® Brand Adhesive Bandages. With a global team of around 22,000 diverse and talented individuals, we are passionate about insights, innovation, and delivering excellent products to customers worldwide. Being part of Kenvue means affecting millions of lives daily through expertise and empathy. We prioritize people, care deeply, build trust with science, and pursue solutions courageously—offering exceptional career opportunities to contribute to our shared future.

Role Responsibilities

• Lead, guide, and mentor a team of 4-5 SAP Basis professionals by providing technical direction and managing daily operations.
• Supervise third-party vendors and managed service providers to ensure adherence to quality standards, service level agreements, and project deliverables.
• Carry out hands-on SAP Basis tasks such as installations, configurations, patching, upgrades, and system refreshes.
• Administer and support SAP landscapes including S/4HANA, ECC, BW, Solution Manager, and other SAP modules.
• Monitor SAP system performance, availability, and resource capacity across global environments.
• Plan and execute various SAP upgrades, migrations, system conversions, and initiatives involving HANA databases.
• Manage transports, system copies, and client administration within the SAP environment.
• Collaborate with infrastructure, database, and application teams to sustain a robust and stable SAP platform.
• Support large-scale global SAP projects, implementations, and system rollouts.
• Develop, maintain, and enforce standard operating procedures, documentation, and operational best practices.
• Provide escalation support for mission-critical production issues when necessary.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline.
• More than 13 years of experience in SAP Basis with at least 3 years in a leadership or managerial capacity.
• Extensive hands-on experience managing SAP Basis administration in complex enterprise settings.
• Proficiency in supporting SAP S/4HANA and HANA database environments.
• Demonstrated expertise in SAP upgrades, kernel and EHP upgrades, as well as system migrations.
• Strong understanding of SAP NetWeaver architecture, SAP Transport Management System (TMS), system monitoring, performance tuning, and landscape management.
• Experience coordinating with managed service providers and offshore support teams.
• Capability to deliver 24/7 service coverage supporting global business operations spanning multiple time zones.

Preferred Qualifications

• Knowledge of SAP cloud platforms such as AWS or Azure.
• Familiarity with SAP Solution Manager and associated monitoring tools.
• Experience with automation or scripting languages like Shell scripting, Python, and Ansible.
• SAP certification in SAP Basis or HANA administration is a plus.

Key Competencies

• Demonstrated strong leadership and ability to manage teams effectively.
• Proven skills in managing vendors and multiple stakeholders.
• Advanced troubleshooting abilities to resolve issues promptly.
• Balancing hands-on technical work with leadership commitments.
• Excellent communication and coordination skills within global and multicultural environments.