- Experience
- 7–10 yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
This position entails overseeing the incident management process, establishing monitoring protocols, ensuring system robustness to meet client expectations, and supervising team performance to enable effective service delivery.
Key Responsibilities and Requirements
- A minimum of seven years' experience in SAP BASIS is essential.
- Proficient in managing SAP migrations, conversions to S/4HANA, upgrading application versions, and conducting system refreshes.
- Experienced in SAP administration across platforms including SAP S/4HANA, ECC, SLT, Content Server, Cloud Connector, GRC, Vertex, and Web Dispatcher.
- Strong command of SAP HANA administration involving installation, upgrades, system replication, backup and recovery strategies, and tuning for optimal performance.
- Knowledgeable in SAP BTP and HANA Cloud administrative tasks.
- Hands-on expertise with SAP installations, kernel updates, support pack installations, add-ons, and transport management.
- Capability to troubleshoot SAP BASIS issues including performance bottlenecks, memory issues, system dumps, connectivity, and ensuring system uptime and availability.
- Experience handling hybrid SAP environments and integrating third-party applications.
- Proficient understanding of SAP security measures, managing certificates, securing SNC/SSL communications, and addressing vulnerabilities.
- Committed to developing automation, scripting solutions, creating standard operating procedures, maintaining technical documentation, and driving process enhancements.
- Prepared to provide round-the-clock production support and BASIS on-call services while maintaining excellent communication with customers and stakeholders.
Additional Information
This role requires strong communication skills and a customer-centric approach. The candidate should be ready to work in 24x7 production support scenarios and demonstrate dedication to continual process improvement and system resilience.
About the Company
Join a forward-thinking organization dedicated to digital transformation with a culture focused on innovation, personal growth, and continuous reinvention. Be part of a team that embraces change and aims to build a modern, dynamic workplace.