Salesforce Technical Consultant

Role Overview

At PwC New Zealand, our mission is to foster trust in society and tackle significant challenges. Joining our Customer Transformation team in Wellington as a Salesforce Technical Consultant, you will design and implement innovative and scalable Salesforce solutions that drive substantial business impact. In this role, you will serve as a key technical lead within a collaborative environment, working on diverse industries and cutting-edge Salesforce technologies, including AI and innovation-driven projects.

Key Responsibilities

• Collaborate with senior stakeholders throughout the project lifecycle to ensure technical solutions match strategic goals.
• Design, develop, and deploy scalable Salesforce architectures spanning Sales Cloud, Service Cloud, and Experience Cloud.
• Develop custom functionalities using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs.
• Create seamless integrations between Salesforce and external systems through REST/SOAP APIs and middleware.
• Work closely with solution architects, functional consultants, and client teams to convert complex requirements into technical designs.
• Lead solution and code reviews, testing, and deployments using DevOps best practices and CI/CD pipelines.
• Troubleshoot and resolve technical issues while optimizing platform performance, security, and scalability.
• Promote technical governance, best practices, and continuous improvement across projects.
• Explore and apply AI and emerging technologies to enhance delivery speed, quality, and innovation.
• Mentor and coach consultants and technical team members to foster collaboration and continuous learning.
• Maintain extensive knowledge of Salesforce capabilities, integration technologies, and digital transformation trends.

Qualifications and Skills

• Over 8 years of proven experience delivering complex Salesforce technical solutions in consulting or enterprise contexts.
• Experience working in public sector environments with ability to work autonomously and under pressure.
• Valued expertise in Salesforce Public Sector Solutions (PSS).
• Strong Salesforce certifications such as Platform Developer I/II, OmniStudio, Application Architect, Data Architect, or System Architect are highly preferred.
• Deep expertise in Apex, Lightning Web Components, Visualforce, and Salesforce APIs.
• Hands-on experience with Sales Cloud, Service Cloud, and related Salesforce products.
• Comprehensive understanding of Salesforce integration patterns, APIs, and middleware platforms.
• Proven knowledge of DevOps practices, version control, and CI/CD implementations.
• Ability to leverage AI, automation, and emerging technologies to accelerate delivery and enhance client value.
• Strong problem-solving skills with record of transforming complex business challenges into scalable technical solutions.
• Excellent communication skills, able to explain technical concepts clearly to non-technical stakeholders.
• Passion for technology, ongoing learning, and delivering exceptional client outcomes.
• Skilled in managing high-demand, meeting-intensive client engagements with effective communication.
• Confident engaging senior stakeholders and mentoring junior team members.

Benefits and Highlights

• Discretionary bonuses and generous referral bonuses.
• Access to global network, leadership programs, AI training, and structured learning pathways.
• Wellbeing supports including $250 annual allowance, life and income protection, mental health resources, 15 days paid sick leave, and group-rate health insurance eligibility.
• Strong company reputation that accelerates career growth while empowering clients and communities.
• Flexible work arrangements and supportive coaching environment.
• Annual summer shutdown includes two paid recognition days; option to purchase extra annual leave.
• Paid parental leave for all parents with flexible options and financial planning support.
• Inclusive networks and paid volunteering leave to support community involvement.

Additional Information

This role requires undergoing an independence review process to ensure objectivity and avoid conflicts of interest. Maintaining independence is fundamental to PwC's ethical standards.