Salesforce Business Analyst

About Kerry

Kerry stands as the global leader in taste and nutrition, serving the food, beverage, and pharmaceutical sectors. Our mission is to partner with customers globally to craft products that are healthier, tastier, and more sustainable, reaching billions of consumers worldwide. We envision becoming the most trusted partner in creating sustainable nutrition. Joining Kerry means embracing opportunities to influence the future of food within a diverse, international environment.

Role Overview

We are currently seeking a Salesforce Business Analyst to support and enhance Kerry’s worldwide Salesforce ecosystem, which includes sales cloud, service cloud, managed packages, and related tech. In this role, you will bridge business and technical teams, ensuring effective communication and stakeholder engagement in a complex global setup. Kerry follows a hybrid work policy with a requirement to be onsite in Naas offices three days weekly.

Key Responsibilities

• Implement ongoing enhancements to customer-facing digital platforms via Salesforce Experience Cloud.
• Collaborate with business units to optimize and digitize key worldwide processes aligned with company goals.
• Manage projects and support digital launches through to live deployment.
• Develop, validate, implement, and document Salesforce configurations.
• Coordinate closely with ICT service delivery and security departments.
• Assist with data-related tasks such as analytics, data mining, and AI-driven initiatives.
• Cultivate and sustain trusted relationships with business stakeholders.
• Provide application support for routine business-as-usual duties.
• Assess emerging technologies and solutions pertinent to Kerry’s operations.

Qualifications and Skills

• Bachelor’s degree in ICT or a related field.
• Proven experience in similar roles involving project management and delivery frameworks.
• Strong ability to engage diverse stakeholders and translate technical terminology into accessible language.
• Excellent teamwork, communication, and presentation capabilities.
• Analytical thinking combined with a practical, problem-solving mindset.
• Resilience and motivation to perform well under pressure.
• Salesforce Administrator certification is preferred.
• Familiarity with Agile and Scrum methodologies is advantageous.

Benefits

• 25 days of annual leave excluding bank holidays.
• Flexible hybrid working arrangement.
• Complimentary on-site parking and gym facilities.
• Free shuttle service from Sallins train station to Naas offices.
• Health care coverage and matched pension plans.
• Access to a benefits platform offering retail discounts and cashback.

Diversity and Inclusion

At Kerry, diversity and inclusivity are foundational values. We foster an environment where varied cultures, lifestyles, and experiences merge to strengthen our community. Our recruitment strictly considers skills and merits, without bias toward gender, ethnicity, age, or other protected characteristics. We are dedicated to nurturing a positive workspace where everyone can excel personally and professionally.

Important Notice

Candidates should be cautious of fraud attempts impersonating Kerry. We do not conduct interviews via unofficial email addresses or video chat platforms like Google Hangouts. No fees or payments are required to participate in our hiring process, apart from reimbursable travel expenses handled through our official accounts. We also do not accept unsolicited CVs from agencies without signed business agreements, and any direct candidate submissions to hiring managers will not be considered under such conditions.