Sales Team Leader

About the Role

Amaari Healthcare LLP is seeking a dedicated and experienced Team Leader to oversee and manage their tele sales staff at the Jubilee Hills location in Hyderabad. This is a full-time, on-site position with working hours from 8:00 AM to 5:00 PM. The successful candidate will lead the telecalling and telesales team, ensuring optimal performance in meeting sales targets.

Key Duties and Responsibilities

• Direct and supervise a group of telecallers and telesales professionals.
• Monitor daily team activity including productivity and achievement of performance targets.
• Distribute leads effectively and ensure timely follow-ups with clients.
• Keep track of daily calls made, conversion rates, follow-up actions, and overall sales results.
• Organize frequent team meetings to provide coaching and feedback.
• Inspire and motivate team members to reach both daily and monthly sales objectives.
• Identify areas where performance is lacking and offer coaching support as needed.
• Generate and present daily and weekly performance reports to management.
• Collaborate with leadership on team performance insights and resource needs.
• Maintain discipline, attendance, and proper workflow within the team.

Candidate Requirements

• Possess 2 to 3 years of previous experience as a team leader in telecalling, telesales, BPO, or related sales fields.
• Excellent communication skills coupled with strong ability to manage and lead a team.
• Solid understanding of telesales operations and customer interaction techniques.
• Capability to oversee multiple team members simultaneously with efficiency.
• Focus on targets and accountable work ethic.
• Good problem-solving and decision-making ability.
• Familiarity with MS Excel or Google Sheets and preferably CRM software tools.
• Proficiency in Telugu and a basic level of English communication preferred.

Compensation and Benefits

• Monthly salary ranging between ₹18,000 and ₹25,000 plus additional performance-based incentives.
• Complimentary lunch provided during workdays.
• Opportunities for advancement within the company.
• A supportive and friendly working atmosphere.