Sales Support Executive
Swift Technoplast Private Limited
Mumbai, Maharashtra, India · Full Time
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- Experience
- 2–5 yrs
- Salary
- INR 20,000 – INR 50,000 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Graduate (B.Com, BBA, BMS or equivalent preferred)
- Eligibility
- Individuals who are organized, reliable, and capable of managing multiple follow-ups while maintaining accuracy, seeking exposure to B2B manufacturing and cross-functional operations.
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
We are seeking a Sales Support Executive to help transform customer demands into well-executed solutions within a B2B manufacturing context. This position focuses on precise quotation preparation, efficient order management, and seamless coordination among internal teams and customers.
Key Duties
- Create precise quotes and all related sales documentation.
- Manage and process customer purchase orders, ensuring proper documentation is maintained.
- Maintain and update CRM systems including enquiry tracking and follow-up activities.
- Liaise closely with Sales, Production, Quality, Accounts, Stores, and Dispatch departments to ensure smooth operations.
- Monitor order progression and relay essential updates to relevant stakeholders.
- Proactively follow up on pending enquiries, quotations, and customer requests.
- Detect any process bottlenecks or delays and escalate these issues with comprehensive details.
- Compile regular reports on sales support activities and pending tasks.
Requirements and Experience
- 2 to 5 years of relevant professional experience in a related role such as Sales Coordinator, Sales Support Executive, Sales Operations Executive, Order Processing Executive or Customer Coordination Executive.
- Preferred background in industries including industrial manufacturing, plastics, packaging, engineering products, automotive, logistics, pharmaceuticals, FMCG, chemicals, or other B2B supply sectors.
- Degree preferred, ideally B.Com, BBA, BMS, or equivalent; significant practical experience may also be acceptable.
- Strong organizational skills, reliability, and the aptitude for managing multiple outstanding items with high accuracy are essential.
Essential Skills
- Proficiency in sales coordination and customer follow-up techniques.
- Effective communication skills for customer engagement.
- Working knowledge of Microsoft Excel and basic reporting tasks.
- Experience managing CRM systems and accurate data entry.
- Competence in quotation and order processing.
- Attention to detail in documentation.
- Ability to coordinate across multiple departments for seamless workflow.
Who Should Consider This Opportunity?
This role is ideal for individuals who thrive on structured coordination, clear communication with customers, and ownership of follow-up actions within a manufacturing environment.
Compensation
Monthly salary range provided from 20,000 to 50,000 INR.
Minimum education
Bachelor's Degree