Sales & Reservation Coordinator

About the Role

We are seeking a proactive and well-organized Sales & Reservation Coordinator to assist with sales, reservation management, and leasing operations. The position requires managing customer inquiries, coordinating bookings, pursuing sales leads, and supporting property leasing and tenant relations efficiently.

Key Responsibilities

• Manage customer inquiries through phone, emails, WhatsApp, and other platforms promptly and professionally.
• Convert sales and property-related queries into confirmed bookings or lease agreements via follow-ups.
• Prepare sales documents including quotations and proposals while keeping detailed records of leads and activities.
• Coordinate with teams internally to ensure excellent customer service and timely delivery.
• Handle reservation processes such as confirmations, modifications, cancellations, and maintain accurate system updates and documentation.
• Assist with leasing functions by responding to tenant inquiries, scheduling property viewings, processing tenancy agreements, and supporting move-in/out procedures.
• Maintain up-to-date databases for customers, reservations, tenants, and leasing activities.
• Generate regular sales, reservation, and leasing reports for management review and coordinate with finance on payments and deposits as needed.

Candidate Requirements

• Bachelor’s degree or Diploma in Business Administration, Hospitality, Sales, Real Estate, or related fields.
• Experience of 2 to 3 years in sales, reservations, leasing, property management, hospitality, or similar client-facing roles.
• Prior exposure to property leasing or real estate coordination preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to follow up on inquiries and coordinate multiple priorities effectively.
• Proficiency in MS Office and basic reporting skills.
• Good command of English; knowledge of Arabic is advantageous.
• Preference for candidates residing in Qatar with valid QID and transferable sponsorship.

Skills & Competencies

• Sales coordination and lead management
• Reservation handling and booking management
• Leasing processes and tenant relations
• Effective communication and negotiation
• Administrative support and reporting