Sales Manager - Russian Speaker

Position Overview

The Sales Manager holds the responsibility for implementing comprehensive sales strategies and ensuring optimal business development within a designated territory. This role is pivotal in executing sales plans to maximize revenue and business growth, particularly at The Cove Rotana Resort located in Ras Al Khaimah, UAE.

Key Responsibilities

• Maintain full coverage of the assigned client portfolio at all managerial and departmental levels to ensure thorough client engagement and achieve sales targets effectively.
• Manage and nurture relationships within the portfolio to reinforce long-term business ties.
• Keep detailed, up-to-date account information, including contract rates and activity logs, using Opera and Thynk CRM software.
• Implement and accomplish defined sales objectives and strategies to surpass target goals.
• Set pricing parameters, negotiate with clients for both transient and group bookings, ensuring alignment with the hotel's business objectives.
• Develop competitive rate proposals for transient, group, and wholesale business consistent with the approved rate strategy and revenue management guidelines.
• Drive lead generation activities and promote Rotana’s offerings within the assigned markets.
• Provide insights regarding market trends, competitor actions, and pricing adjustments through direct sales channels and feedback mechanisms.
• Continuously monitor competitor activities and market conditions within Ras Al Khaimah and the broader UAE resort segment.
• Coordinate closely with interdisciplinary teams including Revenue Management, Marketing, Reservations, and Operations to ensure seamless business execution.
• Maintain comprehensive files for major accounts and support leadership in managing account systems.
• Proactively seek new business via sales calls, site inspections, roadshows, trade events, and networking opportunities.
• Ensure compliance with sales strategies during negotiations and actively identify upselling opportunities.
• Track and report account performance relative to targets, ensuring that CRM and sales reports are regularly updated with accurate sales activity and pipeline data.

Required Skills and Qualifications

• Fluency in Russian is essential for effective communication with Russian-speaking clients and customers.
• Demonstrated success in sales roles with consistent achievement of targets.
• Strong skills in negotiation and persuasion.
• Excellent communication and interpersonal skills suitable for fostering productive business relationships.
• Leadership ability and experience in managing teams.
• Strategic thinking and adeptness in problem solving.
• Familiarity and experience with sales methodologies and CRM tools.
• Ability to perform well under pressure and meet strict deadlines.
• Customer-oriented mindset with a proactive approach to identifying and capitalizing on sales opportunities.