Sales Manager

About the Role

We are looking for a seasoned and results-oriented Sales Manager to spearhead growth and revenue objectives in the domains of security services, facility management, and manpower solutions. This role demands a strong background in B2B sales, tender management, commercial proposals, client relations, and consultative sales, specifically within security, facilities, manpower supply, or similar service industries.

Key Responsibilities

• Design and implement effective sales and business growth strategies to meet revenue and profitability goals.
• Lead and mentor the sales team by defining targets and tracking performance metrics.
• Oversee the entire sales process, from identifying leads and qualifying prospects to proposal development, negotiation, contract finalization, renewals, and expanding accounts.
• Drive Requests For Proposal (RFPs), tender submissions, bids, and commercial offers ensuring accuracy and punctuality.
• Collaborate cross-functionally with Operations, Finance, HR/Recruitment, Research, and Contracts departments to formulate manpower plans, pricing structures, and proposals.
• Convert client needs into actionable service solutions covering manpower allocation, shift scheduling, relief arrangements, mobilization strategies, and Key Performance Indicators (KPIs)/Service Level Agreements (SLAs).
• Establish and nurture strong partnerships with government bodies, corporate clients, and strategic accounts through presentations, negotiations, and site visits.
• Identify emerging business prospects, stay informed about market dynamics and competitors, and maintain detailed sales pipelines and CRM documentation.
• Ensure seamless transfer of awarded projects to Operations and provide support during mobilization and initial delivery phases.

Qualifications & Experience

• A bachelor's degree in Business Administration, Marketing, Sales, or related discipline is required.
• Minimum of 10 years in sales or business development, including at least 3 years in a leadership or managerial role.
• Demonstrable experience in security services, guarding, facility management, manpower supply, outsourcing, or related service operations.
• Expertise in handling tenders, RFPs, pricing, costing, as well as both commercial and technical proposal development.
• In-depth knowledge of manpower planning, workforce mobilization, shift scheduling, and service delivery management.
• Proven capability to lead sales teams and collaborate effectively with diverse functional units.
• Strong client relationship management, negotiation, communication, presentation, analytical and reporting skills.
• Familiarity with CRM software and Microsoft Office suite.
• Fluency in both Arabic and English languages.

Desired Profile

We seek a commercially motivated sales leader capable of generating new business, cultivating strategic client relationships, steering a high-performing sales team, and consistently closing profitable contracts.