Sales Manager

Position Overview

This role as a Sales Manager involves leading and motivating a team to deliver exceptional customer service while meeting performance objectives in a dynamic retail environment. You will work varied shifts totaling 37 hours per week with specific times on Sunday, Tuesday, Wednesday, Thursday, and Friday.

Key Responsibilities

• Assist the Store management team across product categories, stock management, and store operations, including taking charge when necessary.
• Lead the team to ensure excellent service, efficient stock handling, operational effectiveness, safety, and achievement of sales targets.
• Create a motivating atmosphere by inspiring and supporting team members to excel.
• Adopt a hands-on leadership style by actively participating in commercial and operational tasks alongside the team.
• Maintain clear and timely communication to meet changing business requirements.

Candidate Profile

• Strong enthusiasm for customers, colleagues, and products, using this energy to cultivate a positive team environment.
• Excellent commercial insight to create an outstanding shopping experience.
• Adaptability in a fast-paced, results-driven workplace, capable of bringing the team along through changes.
• Effective communication skills, approachable demeanour even under pressure, and realistic expectations from others.
• Problem-solving aptitude, sound business decision-making, willingness to challenge processes, and innovative thinking to drive improvements.
• Confidence in handling personnel matters.
• Strong organizational skills to multi-task, plan, and prioritize work efficiently.

Additional Information

Applicants must demonstrate their eligibility to work in the UK prior to starting. Sponsorship via the Skilled Worker route is generally not provided due to Home Office skill level requirements.

Applicants who have unsuccessfully applied for a similar role within the previous six months will not be considered.

About the Employer

The company is a FTSE-100 listed retail group, the UK's second largest fashion retailer, operating over 450 stores with a strong online presence selling internationally.

Employee Benefits

• Attractive rewards for excellent performance and results.
• Discounts including 25% off company and select brands, 10% off most partner brands, and up to 15% off branded beauty products.
• Sharesave scheme participation.
• 60% off a work clothing allowance for employees on contracts over six weeks.
• Early access to sale items and exclusive deals via an online benefits platform.
• Access to staff shops with discounted merchandise.
• Free digital GP and health and wellbeing services.
• Life insurance and discounted health plans available.
• Financial wellbeing support including savings and tracking tools.
• Apprenticeship opportunities in England stores.
• Convenient shopping options with next-day collection from work or local stores.
• Support networks and employee resource groups.
• Discounted gym memberships with personal training and app access through Wellhub.

Workplace Accessibility

The employer is committed to providing support and workplace adjustments during recruitment for individuals with disabilities or long-term conditions upon request.