Sales Manager (Leisure)

Position Summary

The Sales Manager (Leisure) role focuses on expanding a premium leisure client base and fostering robust relations with global markets, upscale agencies, and travel partners. This position aims to increase revenue by implementing targeted sales strategies and providing outstanding client service, while working closely with internal teams to optimize opportunities and create exceptional experiences for discerning travelers.

Key Responsibilities

• Oversee and grow a luxury leisure sales portfolio to boost revenue and client expansion
• Formulate and implement action plans aligned with the hotel's strategic goals, incorporating market trend analyses to optimize business volume and room pricing
• Establish and nurture strong partnerships with travel trade entities, luxury agencies, tour operators, and clients by promptly following up on sales leads
• Comprehend luxury customer expectations and hotel service offerings, including spa, food and beverage, and leisure packages, ensuring excellent post-sales support
• Conduct contract negotiations and maintain relationships across various client contact levels to sustain long-term business commitments
• Act as the hotel's representative at international trade shows and industry events; monitor and report sales performance regularly using established account management practices

Qualifications and Skills

• Bachelor's degree in Business, Sales & Marketing, or a related field
• At least five years’ experience working in luxury hotel sales
• Competency with CRM software such as Opera Cloud or comparable hotel CRM tools
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word) for data analysis, reporting, and presentation creation
• Knowledgeable about market intelligence and competition benchmarking tools
• Experience with digital sales channels and online booking systems
• Skilled in data analytics and performance tracking for revenue management and forecasting KPIs