Sales & Front Desk Executive

About 4Level1

4Level1 provides tailored English language courses designed specifically for adults and young adults, following the CEFR international standards. The programs focus on enhancing practical communication and real-life application, helping learners excel in academic, professional, and social contexts. The company offers both online and classroom sessions, primarily serving learners across the Middle East, with on-site classes located in Riyadh that foster an engaging, student-focused environment.

Role Overview

The position for Sales & Front Desk is a full-time, on-location role based in Riyadh. The ideal candidate will greet and assist students and visitors, respond to questions through multiple channels including in-person, phone, and online, and deliver detailed information regarding course offerings, schedules, and fees. Key daily responsibilities include managing front desk duties, maintaining accurate student records, handling registrations and payment processes, and collaborating closely with both teaching and administrative teams to ensure smooth class operations.

Responsibilities

• Welcome and assist visitors and students professionally.
• Respond to inquiries via phone, in person, and digital communication platforms.
• Provide detailed information about course programs, schedules, and fees.
• Manage daily front desk activities and maintain student records accurately.
• Process registrations and payment transactions efficiently.
• Coordinate with teaching and administrative staff to support class operations.
• Promote 4Level1’s courses actively and follow up on potential leads.
• Support sales campaigns and contribute to increasing student enrollments.
• Maintain a professional and friendly front-office environment.

Requirements

• Excellent communication and customer service skills for engaging diverse groups professionally.
• Demonstrated sales capabilities with experience converting inquiries into enrollments and meeting sales/enrollment targets.
• Background or understanding in training, education, or language learning programs.
• Experience in sales management or sales support activities such as follow-up, reporting, and management coordination.
• Fluent in English; Arabic language skills are a plus.
• Proficient in office software, CRM platforms, and communication tools to handle front desk and sales tasks.
• Strong organizational skills with an eye for detail and the ability to prioritize multiple tasks in a busy reception setting.
• Previous experience in front desk, reception, or administrative roles within education or customer service sectors preferred.