Sales Executive

Job Overview

We are looking for a Sales Executive to manage daily client and operational tasks within the travel domain. This role requires effective coordination with various stakeholders including clients, suppliers, hotels, airlines, and other travel partners to ensure seamless travel arrangements.

Key Duties and Responsibilities

• Manage daily client interactions and operational needs.
• Liaise with clients and external partners such as hotels, airlines, and suppliers.
• Prepare quotes, handle bookings, confirm reservations, and organize travel documents.
• Coordinate flight, hotel, transfer, and sightseeing arrangements as per client requirements.
• Follow up promptly with suppliers to secure timely confirmations.
• Accurately maintain booking records and client information within the CRM system.
• Address client queries through phone, WhatsApp, and email channels.
• Track pending payments, confirmations, and operational follow-ups to ensure deadlines are met.
• Ensure that all client requests are fulfilled accurately and punctually.
• Collaborate with the sales team for smooth transitions from sales to execution stages.
• Proactively identify and resolve potential operational issues, providing timely updates.
• Foster and sustain strong relationships with clients and business associates.
• Continually learn about travel destinations, products, internal processes, and booking technologies.
• Provide team support during peak travel seasons or busy periods.