Sales Executive

About the Role

We are seeking a self-assured Sales Executive to drive conversions of inquiries into enrollments for Cast & Craft Academy programs as well as bookings for Crafting Memories’ B2C casting services. The position offers a fixed monthly salary between 30,000 and 40,000 INR plus additional incentives and requires a candidate with 2 to 5 years of proven sales experience.

Key Responsibilities

• Qualify incoming leads generated through advertisements, social media, and referrals.
• Provide consultations regarding academy courses, workshops, and casting services tailored to customer needs.
• Recommend suitable programs and services based on assessment of customer requirements.
• Perform systematic follow-ups via phone calls, WhatsApp, and CRM to maximize lead conversion.
• Convert prospects into confirmed academy enrollments, consultations, and casting bookings.
• Communicate program advantages, pricing structures, payment options, and service procedures clearly to clients.
• Arrange appointments for studio visits, home consultations, and casting sessions.
• Maintain up-to-date records of lead status, follow-up schedules, and payment information.
• Liaise efficiently with operations, trainers, and casting personnel after client acquisition.
• Meet specified weekly and monthly sales targets consistently.
• Support opportunities for upselling and encourage repeat business.
• Gather customer feedback and uphold professional client relations.

Desired Skills and Qualifications

• Strong proficiency in communicating, counselling, and negotiating with potential clients.
• Comfortable engaging in outbound calling, persistent follow-ups, and target-driven sales activities.
• Fluent in both Hindi and English for effective communication with diverse customers.
• Preference given to candidates with experience in education, training, luxury services, or consultative sales.
• Proficient in CRM software, Google Sheets, and WhatsApp as sales tools.
• Energetic, self-disciplined, and goal-oriented with a focus on achieving conversions.