Sales Executive (Corporate)

Job Overview

Four Points by Sheraton seeks a Corporate Sales Executive to join the team at Sheraton The Walk, Dubai. This role focuses on enhancing guest loyalty while driving revenue through strategic sales techniques and excellent service.

Key Responsibilities

• Coordinate with various departments such as Sales, Data Administration, and Accounting to resolve guest inquiries, requests, or issues.
• Utilize effective sales strategies to maximize revenue and maintain existing Marriott guest loyalty, including upselling where appropriate.
• Manage and provide complimentary gifts to guests as tokens of appreciation, such as reward points, event tickets, or gift certificates.
• Promote brand awareness internally and externally to enhance the company's image.
• Process requests related to reservation changes, cancellations, and the redemption of Marriott Rewards points accurately using the appropriate software.
• Handle guest communications professionally, including answering calls, recording messages, and addressing questions or concerns.
• Support Sales & Marketing through general administrative tasks like filing, emailing, typing, and faxing.
• Assist management by motivating and training staff while acting as a role model for professional conduct.
• Uphold company policies and maintain a clean, professional appearance; protect confidentiality and company assets at all times.
• Welcome guests according to company standards, anticipate their service needs, and express sincere appreciation.
• Communicate clearly and professionally both verbally and in writing; manage telephone etiquette appropriately.
• Foster positive relationships and teamwork; listen and respond constructively to colleagues’ concerns.
• Monitor team performance to ensure adherence to quality standards.
• Perform physical tasks such as moving objects up to 10 pounds as required.
• Complete other reasonable duties as assigned by supervisors.

Qualifications

• High school diploma or equivalent (G.E.D.) required.
• Minimum of two years' relevant work experience in a related field.
• No prior supervisory experience necessary.
• No licenses or certifications required.

Diversity and Inclusion Commitment

The company embraces equal opportunity employment and values diversity. It cultivates a workplace where varied backgrounds and experiences are respected and celebrated. Non-discrimination is enforced across all protected classes, including disability and veteran status.

About Four Points by Sheraton

Become part of a welcoming and supportive global community where simplicity meets local flair. The Four Points brand, backed by Marriott International, offers a friendly, genuine, and approachable environment where employees can thrive and contribute meaningfully to guest experiences.