Sales Executive - Client Growth

About HAWWA Wellness Technology

HAWWA Wellness Technology, based in Doha, Qatar, pioneers a novel approach to postpartum care by integrating advanced technology with customized services that assist mothers throughout their recovery phase. This comprehensive ecosystem unifies coordinated caregiving, nutritional guidance, wellness services, and emotional support, providing a seamless and tailored experience. The company aims to establish a trusted support network helping mothers and families obtain the appropriate care and resources at critical times.

Role Summary

We are seeking a dedicated Sales Executive focused on client growth to join our Doha team. This role, primarily client-facing and sales-driven, requires empathy, confidence, consultative selling skills, and a strong target orientation. The individual will interact directly with potential clients to understand their postpartum care needs, present suitable HAWWA services and packages, manage the sales process, and effectively convert leads into confirmed bookings.

Key Responsibilities

• Transform incoming leads and inquiries into paying clients.
• Engage prospective clients via WhatsApp, telephone, and personal consultations.
• Identify unique requirements of clients and their families.
• Advise on appropriate HAWWA care plans, services, and packages.
• Clearly communicate service details, pricing, inclusions, and booking procedures.
• Maintain persistent follow-ups throughout the customer journey.
• Oversee sales opportunities from initial contact to booking completion.
• Meet monthly sales, revenue, and conversion targets.
• Keep precise records of leads and clients using the CRM system.
• Foster trustful relationships with mothers and families.
• Deliver a professional, empathetic, and customized client experience.
• Spot potential for upselling, repeat business, and referrals.
• Collaborate with operations and care teams to ensure seamless client transitions.
• Gather customer feedback and market data to enhance offerings.
• Contribute innovative ideas to boost client acquisition and retention.

Candidate Profile

• Possesses 1 to 3 years of experience in sales, business development, customer success, hospitality, wellness, healthcare, or similar client-centric roles.
• Demonstrates strong communication skills and relationship-building capabilities.
• Skilled in persuasive negotiation, effective follow-up, and successful deal closure.
• Employs a consultative sales style adept at understanding and addressing customer needs.
• Targets-oriented with a strong commercial mindset.
• Exhibits empathy, patience, professionalism, and reliability.
• Adept at client communication via WhatsApp, phone, and face-to-face consultations.
• Organized with excellent follow-up discipline.
• Fluent in English; Arabic language skills are advantageous.
• Must be legally authorized to work in Qatar.
• Experience in healthcare, wellness, hospitality, premium service sectors, or family-related services is a plus.

Compensation and Work Environment

• Competitive fixed salary supplemented by commission incentives.
• Flexible hybrid work setup combining office presence and remote work.
• Opportunity to contribute to an innovative startup mission shaping postpartum wellness.
• Prospects for career advancement as the company grows.
• Supportive and respectful workplace culture.
• Chance to positively influence the postpartum journey of mothers and families.

Ideal Candidate Attributes

• Enjoys interpersonal engagement and forming authentic relationships.
• Accountable and motivated by sales targets.
• Listens attentively before proposing solutions.
• Persistent in follow-ups without exerting pressure.
• Turns customer inquiries into valuable sales opportunities.
• Committed to delivering superior client satisfaction.
• Enthusiastic about contributing to a startup’s development and success.