Sales Executive

Job Overview

We are seeking a dedicated Sales Executive to join our team at Vritti Yarns in Surat, Gujarat. This role involves comprehensive sales process management, customer interaction, and effective use of CRM systems to drive product sales and customer satisfaction.

Key Responsibilities

• Managing daily tasks efficiently and prioritizing time for optimal productivity.
• Planning and preparing for customer interactions and sales presentations with meticulous attention to detail.
• Understanding and anticipating customer preferences for products and services to tailor sales approaches.
• Converting potential leads into confirmed sales through effective communication and negotiation.
• Executing the sales CRM workflow, encompassing lead generation through diverse channels such as social media and email marketing, lead qualification, product demonstrations, proposal drafting, negotiation, deal closure, and after-sales support.
• Processing customer KYC (Know Your Customer) details accurately.
• Explaining payment options clearly to customers.
• Providing after-sales service to ensure customer satisfaction and repeat business.
• Proficiently handling basic computer operations including file management, folder organization, Excel usage, and printing tasks.

Sales CRM Process Example

For a product like the "X10" smartphone, sales activities include:

• Generating leads through social media, email marketing, and online advertising.
• Qualifying leads by assessing customer needs and budget.
• Scheduling and conducting product demos and presentations.
• Preparing proposals and negotiating terms to secure customer interest.
• Closing deals and arranging product delivery.
• Maintaining contact for ongoing support post-sale.

Use of CRM Software

The role requires the use of CRM platforms such as Salesforce or HubSpot to:

• Track and monitor leads and customer communications.
• Organize and schedule product demonstrations and customer meetings.
• Create and share sales proposals efficiently.
• Facilitate smooth deal closures and manage delivery arrangements.