Sales Engineer - Optical Solutions

About Ciena and Role Overview

Ciena stands as a global frontrunner in high-speed network connectivity, valuing a culture centered on flexibility, individual growth, well-being, and inclusivity. We blend technical innovation with human-centric values, serving some of the most demanding connectivity requirements worldwide.

The Sales Engineer role supports advancing connectivity across Saudi Arabia and the Middle East by collaborating with leading telecom operators and enterprises to design cutting-edge networking solutions for cloud, AI, and digital services. This position demands a strong blend of technical knowledge and customer interaction skills to convert complex network challenges into effective, scalable business solutions.

Key Responsibilities

• Foster trusted relationships with technical and business leaders at major telecom providers in Saudi Arabia and the Middle East.
• Lead customer-centric technical discussions, including solution workshops, product demos, and tailored proposals aligning Ciena’s technologies to client priorities.
• Collaborate with sales, product, engineering, and service teams to devise solutions that meet customer needs, particularly for cloud, AI, 5G, and digital advancements.
• Offer technical expertise regarding optical networking, transport, routing, and switching technologies.
• Identify growth opportunities by monitoring regional telecom trends, customer strategies, and technological innovations.
• Support ongoing customer engagement through presentations, technical validation, and relationship cultivation.

Required Qualifications and Experience

• Minimum of six years in telecommunications fields involving optical transport, IP/MPLS, networking, or related technologies.
• Comprehensive understanding of optical networking, transport technologies, and network architectures.
• Familiarity with the telecom market landscape of Saudi Arabia and the Middle East.
• Proficiency in Arabic and English with strong communication skills suitable for both technical and business environments.
• Experienced in delivering technical presentations and supporting client business goals.
• Availability and willingness to travel throughout Saudi Arabia and the Middle East as required.

Preferred Skills and Know-How

• Experience with Ciena platforms or related optical and packet networking technologies.
• Background working directly with regional telecom providers.
• Understanding of network automation and optimization methods.
• Track record building customer and partner relationships within the telecommunications industry.
• Knowledge of emerging telecom technologies impacting network infrastructures.
• Demonstrated support of regional growth initiatives.
• Proven ability to collaborate across functions within a global organization.

Equal Opportunity and Inclusion

Ciena is dedicated to cultivating a respectful, inclusive workplace that values diversity and individuality. We strictly prohibit discrimination and welcome applicants with disability or protected veteran status, offering accommodation measures when requested during recruitment.