Sales Development Representative

About Sawt

Sawt is a leading company specializing in AI-based customer interaction solutions that enable enterprises to manage customer communications at scale. Our technology understands customer intent, supports multiple languages and dialects, navigates business policies, executes actions, and resolves customer requests efficiently. We foster a culture that emphasizes ownership, collaboration, humility, and continuous skill development to create world-class technology.

Role Significance

The Sales Development Representative (SDR) plays a crucial role in generating a steady pipeline of qualified leads, which is essential for the success of our sales efforts. As the initial contact for potential clients, the SDR sets the tone for future relationships, ensuring account executives can focus on closing deals with well-qualified prospects, rather than spending time on unproductive leads.

Key Responsibilities

• Develop and maintain a structured list of targeted accounts and contacts for outreach efforts.
• Conduct outbound communications via calls, emails, and social media to transform cold leads into engaging conversations.
• Respond promptly to inbound inquiries and accurately qualify prospects before advancing opportunities.
• Convert initial interactions into qualified sales opportunities by gathering relevant context to support account executives.
• Handle early-stage objections and questions effectively to maintain prospect engagement.
• Schedule and ensure attendance for meetings between prospects and account executives.
• Monitor the effectiveness of outreach strategies, providing feedback for continuous improvement.
• Refine messaging and target audience based on real-world response data.
• Communicate prospect feedback, concerns, and competitor comparisons to sales and marketing departments.

Candidate Profile

• Comfortable managing high volumes of outbound calls, emails, and social contacts without compromising quality.
• Fluent and confident in communication in both Arabic and English languages.
• Demonstrates resilience and persistence, maintaining motivation despite rejection.
• Possesses a curious and consultative mindset to ask insightful questions and fully understand client challenges and opportunities.
• Highly organized with strong discipline to ensure accurate and timely CRM updates.
• Genuine enthusiasm for developing a sustainable career in sales.

Recruitment Process

• Initial introductory call with the team.
• Interview with the hiring manager.
• Practical case study involving mock outbound sequences and cold call role-play.
• Assessment of cultural fit via a dedicated interview.
• Final offer stage.