Sales Development Representative (SDR)

About Shiptheory

Shiptheory is a cloud-based shipping automation platform that integrates with top carriers and e-commerce channels, simplifying the order fulfillment process for businesses ranging from small home-based stores to large multi-warehouse operations. The platform features connections to devices like printers and barcode scanners and automates shipping label and customs documentation creation. Shiptheory holds certifications as a Royal Mail Approved Integrator and FedEx Compatible Provider, ensuring trusted carrier collaborations that help merchants scale and enhance delivery experiences.

Role Overview

We are seeking a full-time, onsite Sales Development Representative based in Bristol. The SDR will proactively identify and qualify new sales opportunities through various outreach methods including phone, email, and digital channels. Key duties involve researching target accounts, managing and building a robust pipeline, scheduling discovery calls or demonstrations for the sales team, and collaborating with sales and marketing to improve messaging and respond to inbound leads or marketing campaigns.

Key Responsibilities

• Conduct research on prospective accounts to identify potential leads.
• Build and maintain a healthy pipeline of sales prospects.
• Engage potential clients via phone, email, and other channels to qualify new business opportunities.
• Schedule discovery calls and product demos with qualified leads for the sales team.
• Collaborate closely with sales and marketing teams to refine outreach strategies and messaging.
• Manage and update CRM records accurately to track activity and outcomes.
• Report on key sales performance metrics regularly.
• Provide market feedback and insights on customer needs and trends to the team.

Required Skills and Qualifications

• Proven experience in inside sales and lead generation for building and managing pipelines.
• Strong communication and sales skills to effectively engage decision-makers, handle objections, and foster prospect progress.
• Business development capabilities to identify new opportunities, nurture leads, and support revenue growth.
• Familiarity with CRM and sales engagement platforms along with basic data analysis skills for performance optimization.
• Prior experience in SaaS, logistics, e-commerce, or technology sales is advantageous.
• Result-driven mindset combined with the ability to collaborate well in an office setting.
• Education or training in business, marketing, or related fields or equivalent practical experience preferred.

Compensation

The role offers a salary range of £35,000 to £60,000 base, in addition to commission.