Sales Development Representative (SDR)

About Practice by Numbers

Practice by Numbers (PbN) is an innovative dental practice growth platform that turns dental data into actionable insights. It combines analytics, patient communication, and AI-enabled tools that integrate with popular practice management systems like Dentrix, Dentrix Ascend, Eaglesoft, and Open Dental.

Role Overview

This pivotal role as a Sales Development Representative places you among the initial members of a newly created SDR team in Gurugram. Your primary responsibility is to generate a qualified sales pipeline by reaching out to dental practices using multiple channels, initiating conversations, assessing suitability, and scheduling demos for Account Executives (AEs). Closing sales is not part of this position; your goal is to deliver well-qualified leads for the sales team.

Key Responsibilities

• Consistently prospect daily using high-volume outreach across phone calls, emails, and social media platforms such as Facebook and LinkedIn targeting dental practice decision-makers.
• Conduct meaningful conversations to qualify prospects against the ideal customer profile (ICP) and successfully schedule demos for AEs.
• Manage a designated segment or practice-management platform book efficiently, ensuring no duplicate contact attempts.
• Maintain accurate and thorough records in HubSpot CRM, logging all communication on the same day.
• Participate in daily team meetings and safeguard focused power-calling time blocks.
• Ensure seamless handoff of qualified demos to AEs with comprehensive context for effective follow-up.

Performance Targets (Post Ramp-Up)

• Make 60 to 80 outbound dials per day.
• Send 40 to 50 emails daily.
• Perform 10 to 15 interactions daily on Facebook/LinkedIn.
• Engage in 8 to 12 decision-maker conversations daily.
• Schedule 12 to 15 demos each month.
• Ensure 8 to 10 demos are conducted monthly.
• Maintain 100% same-day CRM logging accuracy.

Candidate Requirements

• Minimum of 2 years experience in B2B cold calling or SaaS SDR roles, with preference for candidates with dental or healthcare front-office experience.
• Strong resilience, clear communication skills, excellent organization, and a disciplined approach to CRM management.
• Ability to accept coaching and adapt swiftly based on feedback.

Preferred Qualifications

• Exposure to dental, healthcare sectors, or practice management software is advantageous.
• Proficiency with HubSpot CRM and experience executing multi-channel outbound campaigns.

Why Work With Us

• Opportunity to join the founding team with significant ownership and visibility.
• Structured onboarding with hands-on coaching and transparent performance metrics.
• Unlimited variable compensation based on qualified demos conducted, rewarding real engagement.
• Clear career progression toward senior SDR or Account Executive positions as the team expands.