Sales Development Representative (SDR)

Role Overview

Dynatrace is seeking a highly motivated and tech-savvy Senior Sales Development Representative (SDR) to join our team in Singapore. As a pivotal member of the go-to-market team, the SDR will serve as the initial point of contact with prospective clients, working closely with both marketing and Account Executives. The primary responsibility is to identify, qualify, and generate business opportunities within the South East Asia region, with a particular emphasis on Indonesia. This role offers a flexible work model based in our Singapore office.

Key Responsibilities

• Identify and qualify leads and prospects using established criteria while profiling assigned accounts.
• Conduct outbound prospecting activities to drive new business growth.
• Gain a thorough understanding of customer business challenges and contexts.
• Implement telemarketing and database initiatives to boost event participation and product promotion awareness.
• Participate in weekly territory forecast meetings, providing updates on outreach activities.
• Collaborate with marketing teams by offering feedback on the quality of leads from marketing campaigns.
• Leverage data analytics, technology, and AI-powered tools to improve account research, prospect engagement, and pipeline management.
• Use critical thinking and sound business judgment to convert insights into effective customer conversations and revenue-generating opportunities.

Qualifications and Skills

• Minimum of 2 years of direct customer-facing experience, preferably in technology and software sales.
• A university degree and proficiency in Bahasa are required.
• Experience with CRM platforms, specifically Salesforce.
• Demonstrated dedication to delivering excellent customer service and building strong client relationships.
• Quick adaptability and eagerness to learn and apply new technologies, including AI, for business advantage.
• Ability to perform both independently and collaboratively within a team.
• Strong time management skills with the ability to prioritize and meet tight deadlines.
• Self-driven, capable of thriving in a fast-moving and dynamic environment.
• A mindset focused on collaboration, continuous learning, and skill enhancement.
• Resourceful and results-oriented approach to achieve business objectives.

Additional Information

Dynatrace values potential beyond formal qualifications or backgrounds and welcomes passionate candidates eager to contribute to the technology sector.

Why Join Dynatrace?

• Work for a recognized leader in unified observability and security.
• Enjoy a culture centered on excellence with competitive pay that rewards performance.
• Collaborate with top cloud providers like AWS, Microsoft, and Google Cloud, alongside other key partners globally.
• Engage with cutting-edge innovation through Dynatrace Intelligence, an AI-powered operations system that automates understanding and response to system events.
• Become part of a company trusted by over half of the Fortune 100 corporations.