Sales Development Representative - SaaS/B2B (f/m/d)

About plancraft

At plancraft, our mission is to strengthen the backbone of European craftsmanship through innovative software and intelligent AI solutions. We create practical SaaS tools designed to work swiftly and efficiently, minimizing administrative burden while supporting craftsmen and craft companies in their daily operations. With support from top investors like Headline and Creandum and a customer base exceeding 30,000 craftsmen, we are expanding across Europe to build connected, thriving communities.

We value zero administration but maintain personality in our solutions, focusing on the needs of those who wear safety shoes rather than suits. We are passionate about shaping the future collaboratively and support the creators of tomorrow.

Your Mission

As a Sales Development Representative (SDR), you serve as the voice of plancraft within the craftsman sector. You inspire businesses to explore digital solutions and play a key role in fuelling our growth.

Working within our dynamic SDR team, you will face challenges and benefit from intensive coaching, live call feedback, and collaborative training sessions leading to rapid professional and personal growth. This demanding role requires a fast learning pace and clear objectives, perfect for motivated individuals eager to excel and evolve.

Primary Responsibilities

• Conduct structured outbound calls targeting craft businesses and identify their digital challenges.
• Generate interest and demonstrate how plancraft simplifies everyday tasks.
• Schedule qualified product demonstration appointments between prospective clients and experts.
• Re-engage inactive test accounts to help businesses re-adopt digital processes.
• Monitor and measure your KPIs, continually improving through feedback.
• Participate regularly in coaching and training sessions to sharpen sales expertise.

Candidate Profile

Essential Qualifications:

• Strong motivation to bring the craft industry into the digital era with plancraft.
• Excellent communication skills, empathetic and persuasive on the phone.
• Goal-oriented with a passion for surpassing targets.
• Open to feedback, eager to learn, and adaptable.
• Team player with initiative and a growth mindset.
• Interest in AI with a desire to expand skills in this field.
• Fluency in German at C2 level and English at B2 level.
• Willingness to work regularly from the Hamburg office (hybrid model).

Additional Advantages:

• Background in business studies or initial sales experience, particularly in SaaS or startup environments.

We embrace diversity and welcome applications from all backgrounds, including career changers and those still developing their skill sets. Motivation and potential are what matter most.

Why Join plancraft?

• Strong team spirit with regular events and a culture that celebrates achievements.
• Immediate ownership and impact in a flat, trusting organizational structure.
• Investment in your professional development via feedback culture, personal learning budgets, and enablement programs.
• AI-first approach with cutting-edge internal tools, including ChatGPT+ licenses.
• Modern hardware and quality equipment provided for daily tasks.
• Flexible work arrangements including remote, hybrid, and office options with a welcoming Hamburg HQ.
• Generous vacation benefits, including 30 days off, Christmas Eve holiday, sports subsidies, and social sports meetups.
• Support for mobility through job bike programs and subsidized transit options.
• International and multicultural workplace with colleagues across several European countries communicating primarily in English.

Additional Information

Our recruitment process aims to be transparent and supportive, typically completing within four weeks. We encourage applicants to request accommodations if needed during the process. If applying with a test account, use "Applicant" as the registration name and select "Other" for trade category to avoid unnecessary contact from sales teams.