Sales Development Representative

Company Overview

XCM is a rapidly expanding data technology firm specializing in Customer Data Platforms (CDP), analytics, and data activation. With a team exceeding 55 employees, we collaborate with top UK and international brands to revolutionize the understanding and monetization of their data. Our proprietary CDP, Horizon, offers clients profound customer insights and activates data to drive tangible business results. We provide a comprehensive solution integrating data, technology, personnel, and partnerships, delivering a premium "white glove" service that stands out in the market.

Having recently secured additional investment, we are embarking on a significant growth phase, enhancing capabilities across products, platform, delivery, and commercial sectors. Our expansion strategy is anchored on three pillars: World-Class Technology, Deep Expertise, and Exceptional Relationships.

Opportunity to Build Our London Sales Team

We have obtained a second round of funding and are establishing a new London office. As we develop our revenue operations from scratch, we seek a Sales Development Representative (SDR) to join us on this journey. This role offers the chance to influence sales methodologies, build pipelines, and lay the groundwork for our London presence. Candidates eager to learn swiftly, make a measurable impact, and progress toward an Account Executive role will find this position ideal.

About Horizon

Horizon is a customer intelligence platform that consolidates customer data from various sources in real time, creating a unified and reliable customer profile. It integrates analytics, machine learning, and audience automation, empowering marketing teams to transform data into actionable intelligence. Our clientele includes well-known names such as Frasers Group, Aston Villa, and the Jack Daniel’s Distillery.

Role Responsibilities

• Initiate new business development through outbound prospecting, thorough research, and lead generation efforts.
• Handle inbound inquiries, converting interest into meaningful sales conversations.
• Schedule qualified meetings for the sales team to advance deals.
• Assess prospect needs and articulate how Horizon's platform addresses them.
• Communicate effectively through phone calls, emails, and video conferences.
• Create and maintain a consistent prospecting schedule independently.
• Manage personal activity and pipeline goals with ownership and accountability.

This role demands adaptability, continuous learning, and willingness to experiment with new sales approaches in a dynamic environment.

Desired Candidate Profile

• Prior experience in customer-facing or sales-related roles is advantageous.
• Excellent communication and presentation abilities.
• Strong organizational and time management skills.
• Proficiency with common productivity tools, including Microsoft Office.
• Ability to cultivate professional relationships thoughtfully.
• Persistence and resilience under challenging circumstances.
• Self-motivation to establish and sustain effective prospecting habits.
• Active listening skills and confidence interacting with individuals at various organizational levels.

We value curiosity, teamwork, and a proactive attitude.

Benefits and Growth Opportunities

• Significant responsibility from the outset, directly influencing company growth through pipeline development.
• Clear advancement pathway with structured onboarding, ongoing coaching, and a defined route to become an Account Executive.
• A reputable product backed by clients like Frasers Group, Aston Villa, and Jack Daniel’s Distillery.
• An opportunity to help establish and shape the new London sales team.
• A supportive and hardworking team culture that recognizes achievements and celebrates progress.

Compensation and Work Arrangement

• Senior positions offer up to £45,000 base salary plus £12,000 OTE, uncapped.
• Junior roles provide up to £35,000 base salary plus £12,000 OTE, uncapped.
• Additional benefits include private healthcare, pension plan, and death-in-service coverage.
• Office presence is required three days per week at the new London office near Liverpool Street.