Sales Development Representative

About the Employer

This opportunity is with a rapidly growing UK technology company located in Birmingham. The company offers a leading platform that enables clients to manage and respond to digital conversations centrally. Their diverse client base includes prominent brands in retail, leisure, financial services, and the public sector, with a notably high customer retention rate and strong, lasting relationships.

Role Overview

As a Sales Development Representative, you will be instrumental in driving new business by initiating contact with potential customers, qualifying prospects, and passing high-quality leads to the sales team. The position is target-oriented and embedded in a collaborative, energetic sales culture emphasizing continuous learning, career development, and advancement.

Key Responsibilities

• Identify and generate new sales leads and business opportunities
• Conduct outreach via phone, email, and other channels to engage target accounts
• Serve as the primary representative of the brand to potential clients
• Consistently achieve or surpass weekly KPIs and sales goals
• Understand customer challenges and collect high-level business insights
• Collaborate closely with Marketing and Sales teams to develop the sales pipeline

Candidate Requirements

• Possess between 12 to 18 months of commercial work experience
• Demonstrate a strong history of meeting or exceeding sales targets
• Comfortably communicate with stakeholders from executive to operational levels
• Adept at identifying customer needs and offering value-driven solutions
• Highly organized with strong attention to detail and ability to manage personal workload effectively
• Maintain a positive, ambitious, and results-oriented attitude
• Hold a degree or have equivalent commercial experience

Benefits and Working Conditions

• Be part of a friendly, inclusive sales team valuing collaboration and authenticity
• Receive a competitive base salary ranging from £26,000 to £32,000 depending on experience, with an additional OTE of £12,000–£15,000
• Enjoy 25 days of holiday with options for flexible working arrangements
• Participate in ongoing training, coaching, and opportunities for clear career progression
• Work from a modern office located in Birmingham city center with hybrid work flexibility
• Experience a company culture centered on curiosity, ownership, and genuine care for colleagues and customers