Sales Development Representative

About ConnexAI

ConnexAI is a globally recognized provider of Agentic AI-powered Customer Engagement solutions that enable businesses to connect with customers via their preferred communication channels including phone (inbound and outbound), live chat, SMS, and social media platforms like Twitter, Instagram, and Facebook Messenger. Their innovative platform supports interactions handled by both AI-driven and human customer service agents. The company operates with a team of over 600 employees worldwide in locations such as the UK, USA, Australia, Spain, South Africa, Kenya, and Nigeria.

Role Overview

We're seeking motivated individuals to join our Manchester office as Sales Development Representatives on a full-time permanent basis. This role offers a chance to launch or accelerate your career in technical sales within a fast-growing Voice AI business, contributing to transforming how companies communicate with their clients.

Key Responsibilities

• Proactively generate leads and engage potential clients by effectively communicating the value of ConnexAI's offerings and demonstrating their operational impact.
• Identify and pursue new commercial opportunities across the UK and European markets through outbound calls, emails, and social selling techniques.
• Qualify business prospects based on established parameters and transition viable leads to Enterprise Account Executives.
• Support Account Executives by participating in discovery meetings, product demonstrations, and pricing discussions.
• Keep precise and updated records in the CRM system and consistently track sales activities.
• Employ provided sales enablement technologies daily to enhance targeting strategies.

Preferred Qualifications and Attributes

• Strong drive and persistence, comfortable with phone outreach and handling rejection effectively.
• A proactive, hunter mindset focused on generating new business.
• Experience demonstrating achievement of or surpassing sales goals is advantageous.
• Self-motivated, inquisitive, and capable of independently seeking knowledge and asking insightful questions.
• Excellent verbal communication and critical thinking abilities.
• Positive attitude, enthusiasm, and openness to constructive feedback.
• A genuine interest in establishing a long-lasting sales career.

Employee Benefits and Growth

• Structured onboarding ensuring a confident start and quick adaptation to the role.
• Comprehensive training programs supplemented by ongoing coaching and real-time feedback from seasoned sales professionals worldwide.
• Opportunity to learn proven sales methodologies that build skills in communication, persuasion, and negotiation, foundational to career advancement.
• Being part of a supportive, global team culture that values effort, improvement, and success.
• Competitive base salary complemented by uncapped commission, bonuses, and additional attractive benefits.

Performance Metrics

Success in this position is measured through the number of meetings arranged, conversion ratios, and the contribution towards the overall sales pipeline value.

Additional Information

Applications are welcome from candidates with diverse levels of sales experience. Transferable skills and soft skills are highly valued, and potential for support and development to ensure success in the role will be assessed. Prospective applicants are encouraged to apply even if not all qualifications are fully met.