Sales Development Representative

About the Company

The organization develops AI-driven SaaS solutions tailored for the U.S. dental sector. Its comprehensive platform combines analytics, appointment scheduling, communication, payment processing, and marketing automation. Thousands of dental clinics rely on this tool daily to enhance revenue and patient care. The platform seamlessly integrates with top practice management systems such as Dentrix, Eaglesoft, and Open Dental. Established in 2015 by experts including a dentist, data strategist, and PhD technologist, the fast-moving, mission-focused team values tangible outcomes.

Position Overview

This opening is for a founding Sales Development Representative (SDR) role within a newly formed team of 4–5 reps in Gurugram, India. Operating on U.S. business hours, the role entails managing a specific portfolio of dental practices, conducting high-volume outbound outreach across multiple channels, and scheduling qualified demos for Account Executives, contributing directly to growth. There is a transparent career progression path to senior SDR or Account Executive roles as the team expands.

Key Responsibilities

• Make 60–80 daily calls along with 40–50 emails and 10–15 social media contacts targeting decision-makers at dental practices.
• Effectively qualify prospects based on the ideal customer profile and schedule 12–15 demos monthly, with 8–10 demos expected to close.
• Manage a dedicated territory or practice management software segment, coordinating with colleagues to avoid overlapping outreach.
• Ensure every outreach interaction is logged in HubSpot on the same day to maintain impeccable CRM data hygiene.
• Transfer qualified demo leads to Account Executives including comprehensive details such as practice insights, pain points, and qualification notes to increase close rates.
• Participate in daily team standups and maintain protected focused calling blocks during U.S. shift hours.
• Continuously refine outbound messages and sequences by leveraging coaching feedback and performance data.

Essential Qualifications

• Minimum 2 years’ experience in B2B cold-calling or SaaS SDR roles with a proven record of high-volume, phone-first outbound efforts.
• Consistent achievement or surpassing of demo booking and pipeline generation targets.
• Strong CRM discipline with flawless same-day logging and no activity gaps.
• Ability to work full-time in Gurugram aligned with U.S. business hours (EST, CST, PST).
• Excellent telephone communication skills and stamina to make 60–80 quality calls daily without decline.
• Coachability demonstrated through rapid assimilation of feedback and measurable improvement during training periods.

Preferred Skills

• Familiarity with dental or healthcare sectors and experience with practice-management systems such as Dentrix, Eaglesoft, or Open Dental.
• Experience using HubSpot software, including sequences, task queues, and detailed activity tracking.
• Multi-channel outbound engagement proficiency, including LinkedIn Sales Navigator and Facebook outreach.
• Background in startup or early-stage SDR teams involved in developing playbooks and sales processes.

What We Provide

• Opportunity to join as a founding team member with direct access to senior leadership and meaningful accountability for pipeline results.
• Competitive base salary complemented by uncapped variable pay linked to demos that are held, ensuring incentives align with actual outcomes.
• Comprehensive onboarding, attentive coaching, and transparent performance targets led by a manager focused on fairness.
• Clear advancement opportunities to Senior SDR or Account Executive roles as the team grows.
• Work on a product with substantial real-world benefits impacting thousands of dental practices on a daily basis.