Sales Development Representative

About ConnectWise

ConnectWise is a leading global software company with a workforce exceeding 3,000 employees across North America, EMEA, and APAC. We serve over 45,000 business partners with software solutions that improve business management, sales efficiency, automated service delivery, and technology remote control, enabling outstanding customer experiences. Our company culture values diversity, inclusion, and the unique contributions of every individual.

Role Overview

The Sales Development Representative supports the sales department by generating new business opportunities. This involves qualifying potential leads and prospecting within existing accounts to engage new partners. The role initiates the sales process by collaborating closely with the sales team.

Key Responsibilities

• Support the sales team with meticulous attention to detail.
• Potentially train and guide new team members.
• Engage in proactive outbound calling with a goal of 50 or more calls daily to develop new business.
• Utilize industry insights and ConnectWise’s value propositions to generate leads through cold calls, emails, and social channels.
• Apply a consultative approach to understand company goals, pain points, and process improvements.
• Drive sales growth by scheduling qualified meetings.
• Identify fitting solutions and stay informed about product updates and innovations.

Required Skills and Qualifications

• Perform routine tasks independently with minimal supervision.
• Provide excellent customer service.
• Work effectively as a team player and foster collaborative relationships within the organization.
• Manage multiple tasks in a dynamic, fast-paced environment.
• Be organized, self-driven, and enthusiastic.
• Possess knowledge of IT, Professional Services, CRM, or ERP markets.
• Demonstrate strong qualification and positioning skills with a record of meeting sales goals.
• Exhibit excellent verbal and written communication abilities.

Preferred Experience and Education

• Bachelor’s degree in a related field or equivalent business experience is required.
• At least one year of relevant work experience.
• Experience within the Managed Services sector is preferred.

Additional Information

• Some travel may be required, estimated at 0-10%.
• Employment is contingent on successful reference checks, with candidate consent.
• ConnectWise is committed to equal employment opportunity and fosters a workplace free of discrimination and harassment.
• Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process. Contact information is provided for accommodation requests.