Sales Development AI Program Manager

Overview

The Sales Development AI Programs Team at Databricks works closely with Sales Development and Sales leadership to build a world-class top-of-funnel engine. This enables every sales development rep and account executive with AI-powered prospecting tools and programs designed to convert market opportunities into predictable revenue. Positioned at the crossroads of strategy, AI, and field execution, this team leads efforts to transform AI-based prospecting from a pilot to standard practice across the organization.

Role Responsibilities

• Manage outcomes, inspection, metric design, measurement, reporting, governance, benchmarking, enablement, content strategy, and change management for an AI-first prospecting initiative spanning the go-to-market teams.
• Oversee daily program management with discipline, including running executive cadences and managing risk assessments.
• Collaborate with BDR managers and frontline leaders to prioritize activities and maintain Outreach sequence governance across AI-driven and legacy systems.
• Develop executive and field-facing reporting that tracks program effectiveness across tactics, sequences, and customer segments.
• Engage with stakeholders across AI Ops, Strategy Ops, Sales Programs, Marketing Ops, Enablement, GTM Analytics, and external technology partners to enhance adoption and improve program results.
• Foster community building and adoption initiatives to convert users into advocates and ensure alignment with the sales field.
• Innovate continuously by redesigning workflows and creating scalable AI-powered toolkits that raise operational standards.

Candidate Profile

• Fluent in AI and actively utilizes AI tools to amplify work efficiency.
• Experienced in building programs or go-to-market strategies in hyper-growth environments or startups where frameworks were developed from scratch.
• Meticulous with data accuracy, capable of producing precise, defendable, high-quality operational deliverables on time.
• Strong program ownership with a bias toward operational execution rather than solely strategizing.
• Possesses strategic insight into high-volume prospecting and a commitment to redefining traditional models.
• Comfortable adapting to ambiguity and fast-paced, evolving environments.
• Technically skilled with SQL, familiar with Databricks SQL, Genie, custom agents, and exhibits rapid learning ability.
• Demonstrates a proactive "get it done" mentality with an aptitude for both designing strategy and detailed operational execution.
• Works collaboratively with integrity and sound judgment, documents processes, and shares knowledge openly.
• Excellent communicator with experience delivering presentations and executive-ready documentation.

Role Boundaries

• This is not a purely strategic role; operational responsibilities, including cadences, reporting, and governance, are integral.
• The role demands innovation and redesign rather than maintaining current legacy models.
• Requires readiness to handle high volume, ambiguity, and a fast operational tempo.

About Databricks

Databricks is a leading Data and AI company powering more than 20,000 organizations worldwide, including major brands such as adidas, AT&T, Bayer, Mastercard, and many Fortune 500 companies. Headquartered in San Francisco with over 30 offices globally, the company offers a unified Data + AI platform featuring technologies like Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog.

Additional Information

Databricks offers a comprehensive benefits package tailored to meet diverse employee needs. The company is deeply committed to cultivating an inclusive and diverse workplace, conducting equitable hiring practices without discrimination based on any protected characteristic.

Compliance Note: Positions requiring access to export-controlled technology or source code may be subject to U.S. government licensing discretion; such positions may not proceed with applicants if a license is not granted.