Sales Coordinator
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 12,000 – INR 16,000 / month
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
We are seeking a dependable and organized Sales Coordinator to oversee complete order management from receipt to delivery. The individual will act as the key liaison between sales, production, stock, dispatch teams, and customers to ensure seamless order flow and timely shipments.
Key Duties
- Take order details from the sales team and initiate internal processing.
- Verify stock availability and coordinate with production if items are not in stock or require preparation.
- Regularly track production progress and confirm estimated readiness dates.
- Schedule dispatches based on customer needs and delivery timelines.
- Provide customers with dispatch information, tracking, and delivery status updates.
- Maintain clear communication with customers regarding order status, delays, and availability.
- Collaborate closely with internal departments to prevent delays or miscommunication.
- Keep accurate records of orders, stock levels, pending orders, dispatch details, and customer interactions.
- Notify relevant sales personnel or management immediately if stock issues or other problems threaten delivery schedules.
- Ensure each order is diligently managed from receipt through final dispatch.
Candidate Requirements
- Strong communication and coordination capabilities.
- Basic proficiency with computers, including Excel, email, and order record keeping.
- Ability to firmly follow up with internal teams and customers to ensure progress.
- Good understanding of inventory, order processing, and dispatch logistics.
- Responsible, detail-focused, and capable of juggling multiple simultaneous orders.
- Previous experience in sales coordination, customer service, inventory control, or dispatch management preferred.
Additional Details
The role is ideal for someone prepared to take complete ownership of the sales order lifecycle from initial receipt to order fulfillment, coordinating all relevant parties to guarantee customer satisfaction.
Compensation
The monthly pay range for this position is between 12,000 and 16,000 INR.